Hello,

Some of our admins are getting error 500 / IPP Error 0xF01F4 when trying to create printers in iManager. The server on which iManager is running and the server where the print manager is running are both using SLE10SP3. They also report getting the same error when trying to setup printer redirection.

When I am logged in as myself, I can get iManager to create a printer for me everytime. So, to test things, I created a Testuser with enough rights to be able to create a printer for the container in question. When I tried to create a printer using this account, it worked on one of the three iManagers that I tried. (On the one that worked, it gave me an iPrint plugin error after it 'succeeded') The other two iManagers that I used gave error 500.

I have attached snippets from Apache2 logs (from error_log) that record these failed attempts:

[Tue Nov 15 14:55:41 2011] [warn] [client 144.45.124.231] [5256] authnz_ldapdn authenticate: user
cn=MSTRICK,ou=SATHQ,o=SAT authentication failed; URI /ipps/P-SAT66-AONB-HP4300DTN [User not found][No such
object]
[Tue Nov 15 14:55:41 2011] [error] [client 144.45.124.231] no acceptable variant:
/usr/share/apache2/error/HTTP_INTERNAL_SERVER_ERROR.html.var
(this is HQ97)

[Wed Nov 16 08:23:13 2011] [warn] [client 144.45.56.5] [5256] authnz_ldapdn authenticate: user
cn=KBraddo,ou=SATHQ,o=SAT authentication failed; URI /ipps/Manager-SAT-NBRAUNFELS.SAT [User not found][No such
object]
[Wed Nov 16 08:23:13 2011] [error] [client 144.45.56.5] no acceptable variant:
/usr/share/apache2/error/HTTP_INTERNAL_SERVER_ERROR.html.var
(this is HQ5)

[Wed Nov 16 09:05:19 2011] [warn] [client 144.45.55.209] [5256] authnz_ldapdn authenticate: user
cn=KBraddo,ou=SATHQ,o=SAT authentication failed; URI /ipps/Manager-SAT-NBRAUNFELS.SAT [User not found][No such
object]
[Wed Nov 16 09:05:19 2011] [error] [client 144.45.55.209] no acceptable variant:
/usr/share/apache2/error/HTTP_INTERNAL_SERVER_ERROR.html.var
(this is HQ9)

================================================== ================================================
[Fri Nov 18 10:14:09 2011] [warn] [client 144.45.56.216] [5256] authnz_ldapdn authenticate: user
cn=TestUser,ou=SATHQ,o=SAT authentication failed; URI /ipps/Manager-SAT-NBRAUNFELS.SAT [User not found][No such
object]
[Fri Nov 18 10:14:09 2011] [error] [client 144.45.56.216] no acceptable variant:
/usr/share/apache2/error/HTTP_INTERNAL_SERVER_ERROR.html.var
(this is HQ10)

[Fri Nov 18 10:26:12 2011] [warn] [client 144.45.56.5] [5260] authnz_ldapdn authenticate: user
cn=TestUser,ou=SATHQ,o=SAT authentication failed; URI /ipps/Manager-SAT-NBRAUNFELS.SAT [User not found][No such
object]
[Fri Nov 18 10:26:12 2011] [error] [client 144.45.56.5] no acceptable variant:
/usr/share/apache2/error/HTTP_INTERNAL_SERVER_ERROR.html.var
(this is HQ5)

The users exist in eDir, and can be found by using an LDAP search. Our main eDirectory tree is running a mix of Netware and Linux servers (the Master is Netware).

Thanks in Advance,
Russell Labay
Texas Department of Transportation