After installing iManager 2.0.1 on my Windows XP machine from the BM 3.8
companion CD, I am getting "HTTP Status 500" error when I try to configure
the portal properties. When I type https://localhost/nps/servlet/configure
in my web browser, it gives me the following page:

Any suggestions??
Anwer

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it
from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:193)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:256)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:191)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:553)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at
org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2416)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:180)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:171)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:172)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:174)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(Co yoteAdapter.java:223)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:263)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:360)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:604)
at
org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:562)
at org.apache.jk.common.SocketConnection.runIt(Channe lSocket.java:679)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Unknown Source)

root cause

javax.xml.transform.TransformerFactoryConfiguratio nError: Provider
org.apache.xalan.processor.TransformerFactoryImpl not found
at javax.xml.transform.TransformerFactory.newInstance (Unknown Source)
at com.novell.nps.utils.DOMUtil.XMLToDOM(DOMUtil.java :171)
at
com.novell.nps.configManager.directoryConfig.Direc toryConfigWizard.getXSL(DirectoryConfigWizard.java :682)
at
com.novell.nps.configManager.directoryConfig.Direc toryConfigWizard.writeOutput(DirectoryConfigWizard .java:654)
at
com.novell.nps.configManager.directoryConfig.Direc toryConfigWizard.processAction(DirectoryConfigWiza rd.java:638)
at
com.novell.nps.configManager.directoryConfig.Direc toryConfigWizard.processRequest(DirectoryConfigWiz ard.java:338)
at
com.novell.nps.configManager.directoryConfig.Direc toryConfigWizard.doGet(DirectoryConfigWizard.java: 143)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at
com.novell.nps.resourceSet.ResourceServlet.service (ResourceServlet.java:73)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:247)
at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:193)
at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:256)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:191)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:553)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at
org.apache.catalina.core.StandardContext.invoke(St andardContext.java:2416)
at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:180)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.valves.ErrorDispatcherValve.in voke(ErrorDispatcherValve.java:171)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:172)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:641)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:174)
at
org.apache.catalina.core.StandardPipeline$Standard PipelineValveContext.invokeNext(StandardPipeline.j ava:643)
at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(Co yoteAdapter.java:223)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:263)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:360)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:604)
at
org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:562)
at org.apache.jk.common.SocketConnection.runIt(Channe lSocket.java:679)
at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Unknown Source)


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Apache Tomcat/4.1.27