I want to upgrade my existing ZCM 10.3.3 system to ZCM 11 SP1. Following the upgrade procedure in the manual, I ran the 'zdc' tool on the 11 SP1 DVD to verify the database. It came back and said that "Could not load native library, native features will be disabled". What is causing this? I want this to work correctly before upgrading to ZCM 11 SP1.



Here is the complete log for the zdc session:

[DEBUG] [DiagnoseZen] ZDC started at 2011.11.25 AD at 15:08:25 EST
[INFO ] [DiagnoseZen]
+ Starting ZENworks Diagnostic Center.
[INFO ] [SystemInfo]
+ ----------------------------------
System Information:
+ ----------------------------------
OS: SUSE Linux Enterprise Server 10 64 bit
Database: Embedded Sybase
ZCM Version: 10.3.3
[INFO ] [DiagnoseZen]
+ Loading configuration.
[INFO ] [DiagnoseZen]
+ Initializing native libraries.
[ERROR] [ZDCNative]
[!] Could not load native library, native features will be disabled
[DEBUG] [ZDCNative] /media/ZENworks11https://www.novell.com/common/tools/zdc/lib/native/x86_32/libzdcnative.so: librpm-4.4.so: cannot open shared object file: No such file or directory
java.lang.UnsatisfiedLinkError: /media/ZENworks11https://www.novell.com/common/tools/zdc/lib/native/x86_32/libzdcnative.so: librpm-4.4.so: cannot open shared object file: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1751)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1676)
at java.lang.Runtime.loadLibrary0(Runtime.java:822)
at java.lang.System.loadLibrary(System.java:993)
at com.novell.zenworks.zdc.system.platform.ZDCNative. initialize(ZDCNative.java:20)
at com.novell.zenworks.zdc.system.platform.ZDCNative. <clinit>(ZDCNative.java:33)
at com.novell.zenworks.zdc.DiagnoseZen.startZDC(Diagn oseZen.java:105)
at com.novell.zenworks.zdc.DiagnoseZen.start(Diagnose Zen.java:64)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.novell.zenworks.zdc.boot.Bootstrap.main(Bootst rap.java:110)
[INFO ] [DiagnoseZen]
+ Attempting to connect to database.
[TRACE] [DatabaseConnector] Establising JDBC connection.
[TRACE] [DatabaseConnector] JDBC connection established.
[INFO ] [DiagnoseZen]
+ Connected to the database.
[INFO ] [DiagnoseZen]
+ Verifying System State.
[INFO ] [DiagnoseZen]
+ ----------------------------------
Running 'Database Verifier'.
+ ----------------------------------
[TRACE] [AbstractZENVerifier] Initializing 'zendatabase' verifier.
[DEBUG] [DiagnoseZen] Looking for baseline data [zcm/10.3.3/sybase/default/zendatabase.xml] in [/media/ZENworks11https://www.novell.com/common/tools/zdc/data/zcm_10.3.x.zdc]
[ERROR] [DiagnoseZen]
[!] The baseline file does not contain data for verifier 'zendatabase'.
[INFO ] [DiagnoseZen]
+ Could not run any of the requested verifiers.
[DEBUG] [DiagnoseZen] ZDC finished at 2011.11.25 AD at 15:08:28 EST