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Thread: Printed messages cut off top, left and bottom

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  1. #1
    Join Date
    Oct 2007
    Location
    Northeast
    Posts
    347

    Printed messages cut off top, left and bottom

    I have one user experiencing something strange. When he prints in Groupwise, the messages get cut off on the top, left and bottom
    of the printed page. Even when he prints to any other printer besides his office printer, all messages are cut off like this. Other applications print pages fine, this is just an issue in Groupwise on his system. It's alsmost as though the printer settings are "borderless" as there are only a few lines at the top cut off, a few characters on the left, and a few lines on the bottom.

    He has a Windows XP sp3 fully patched system, we use all HP printers. No one else is having this issue but him.

    Any ideas what I can check or try?

    Thanks,

    Val
    Last edited by iliadmin; 19-Dec-2011 at 04:02 PM.
    GW 2014 R2 HP1 (14.2.0 -123047) & Mobility Service-14.2.0-x86_64-279 on SLES 11 SP4, GW Client 2014 2.1 (Build 124595) on Windows 7 64bit, OES 11 on SLES 11 SP3

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