Two of our users received travel itineraries from a travel agent. The itinerary shows up normally in GroupWise, but they see the following on their respective devices:
*浴浸湬㩳硣㵥產湲挺獩**汳⵴硥 獮潩獮㸢਍**慥㹤਍**䴼呅⁁瑨 *畱癩∽潃瑮湥⵴祔数•潣瑮湥㵴琢 硥⽴瑨*※档牡敳㵴瑵ⵦ㘱㸢਍** 祴敬*灹㵥琢硥⽴獣≳ാ **** ***⁤晻湯⵴慦*祬›敶摲湡ⱡ*楲 污‬敨癬瑥捩ⱡ*湡⵳敳楲**湯⵴ 杩瑨›潮浲污※潣潬㩲*慬*※潦瑮 *穩㩥*瀰**湩ⵥ敨杩瑨›㈱瑰紻਍ *******牰⁥晻湯⵴慦*祬› 摲湡ⱡ*楲污‬敨癬瑥捩ⱡ*湡⵳敳 **湯⵴敷杩瑨›潮浲污※潣潬㩲* 慬*※潦瑮*穩㩥*瀰**湩ⵥ敨杩 ›㈱瑰紻਍*******灳湡献* 湯⵴慦*祬›敶摲湡ⱡ*楲污‬敨癬 瑥捩ⱡ*湡⵳敳楲**湯⵴敷杩瑨› 浲污※潣潬㩲*慬*※潦瑮*穩㩥** ※ൽ ******㩡楬**潣潬㩲 *䌱ㄷ㥂※整瑸*捥牯瑡潩㩮*摮牥 敮※ൽ ******㩡潨敶⁲扻捡 潲湵ⵤ潣潬㩲*う䙅䙅※整瑸*捥牯 瑡潩㩮*摮牥楬敮※ൽ ***** *㩡*獩瑩摥*潣潬㩲*䌱ㄷ㥂※整瑸 *捥牯瑡潩㩮*摮牥楬敮※⁽਍**⼼ 瑳汹㹥਍*⼼敨摡ാ *潢祤ാ * *慴汢㹥਍***琼㹲਍****琼㹤 猼慰汣獡㵳猢*䈾潯楫杮*捯瑡牯 ›㈷*䑙戼㹲⼼灳湡㰾琯㹤਍*** 牴ാ ***牴ാ ****摴**楥 㵴㈢∰‾⼼摴ാ ***琯㹲਍** *琼㹲਍****琼㹤਍䱆䝉呈›敄 ⁡楁⁲楌敮⁳*㌱⼼摴ാ ***琯 ਍***琼㹲਍****琼㹤਍剆䵏 ›潌極癳汩敬*ⱙ*䅓**䑓⥆⼼摴ാ ***琯㹲਍***琼㹲਍**** 㹤਍䕄䅐呒›㈰〯⼱㈱*⁴㈱㌺‷䵐 ⼼摴ാ ***琯㹲਍***琼㹲਍ ****琼㹤਍佔›瑁慬瑮⁡䅇‬单⁁ 䱔㰩琯㹤਍***⼼牴ാ ***牴 ാ ****摴ാ䄊剒噉㩅*⼲㄰ㄯ 瑡*㨲〱*㱍琯㹤਍***⼼牴ാ  ***牴ാ ****摴ാ䌊䅌卓›潃 捡⽨捅湯浯㱹琯㹤਍***⼼牴ാ  ***牴ാ ****摴ാ匊䅅㩔*䐴 摴ാ ***琯㹲਍***琼㹲਍* ***琼㹤਍********** **********琯㹤਍***⼼ ാ ***牴ാ ****摴ാ䘊䥌 䡇㩔*汥慴*物*湩獥*㐱㰰琯㹤਍ ***⼼牴ാ ***牴ാ **** ാ伊䕐䅒䕔⁄奂*偘䕒卓䕊⁔䉄⁁䕄 呌⁁佃乎䍅䥔乏*琯㹤਍***⼼牴  ***牴ാ ****摴ാ䘊佒㩍 *汴湡慴*ⱁ*䅓**呁⥌⼼摴ാ ** *琯㹲਍***琼㹲਍****琼㹤 䕄䅐呒›㈰〯⼱㈱*⁴㌰㈺‰䵐⼼摴  ***琯㹲਍***琼㹲਍*** *琼㹤਍佔›慔汬桡獡敳⁥䱆‬单⁁ 䡌㰩琯㹤਍***⼼牴ാ ***牴  ****摴ാ䄊剒噉㩅*⼲㄰ㄯ′ 瑡*㨴**㱍琯㹤਍***⼼牴ാ  ***牴ാ ****摴ാ䌊䅌卓›潃 ⽨捅湯浯㱹琯㹤਍***⼼牴ാ * **牴ാ ****摴ാ匊䅅㩔*琯 ਍***⼼牴ാ ***牴ാ ** **摴ാⴊ************ *******⼼摴ാ ***琯㹲 ***琼㹲਍****琼㹤਍䅃㩒* ⁳敒瑮**牡⼼摴ാ ***琯㹲਍ ***琼㹲਍****琼㹤਍䥐** 佌䅃䥔乏›慔汬桡獡敳⁥䱆‬单㱁琯 ਍***⼼牴ാ ***牴ാ ** **摴ാ倊䍉ⵋ偕›䘱䉅*㄰′㐰㈺ 䵐⼼摴ാ ***琯㹲਍***琼㹲 ****琼㹤਍剄偏*䙆›䘲䉅*㄰ ′㌰㐺‰䵐⼼摴ാ ***琯㹲਍* **琼㹲਍****琼㹤਍潃普物*楴 ›㈳㌶㐰㤰单‰䕐偘⼼摴ാ *** 琯㹲਍***琼㹲਍****琼㹤਍ ***************** ***琯㹤਍***⼼牴ാ ***牴 ാ ****摴ാ䘊䥌䡇㩔*汥慴* *湩獥**㰹琯㹤਍***⼼牴ാ  ***牴ാ ****摴ാ伊䕐䅒䕔⁄ 奂*偘䕒卓䕊⁔䉄⁁䕄呌⁁佃乎䍅䥔 *琯㹤਍***⼼牴ാ ***牴ാ ****摴ാ䘊佒㩍*污慬慨獳敥* ⱌ*䅓**䱔⥈⼼摴ാ ***琯㹲਍ ***琼㹲਍****琼㹤਍䕄䅐呒› 〯⼲㈱*⁴㌰㐺‰䵐⼼摴ാ *** 琯㹲਍***琼㹲਍****琼㹤਍ ›瑁慬瑮⁡䅇‬单⁁䄨䱔㰩琯㹤਍* **⼼牴ാ ***牴ാ ****摴 ാ䄊剒噉㩅*⼲㈰ㄯ′瑡*㨴㤴*㱍 㹤਍***⼼牴ാ ***牴ാ * ***摴ാ䌊䅌卓›潃捡⽨捅湯浯㱹琯 㹤਍***⼼牴ാ ***牴ാ * ***摴ാ匊䅅㩔*䄴⼼摴ാ *** 㹲਍***琼㹲਍****琼㹤਍* **************** ***琯㹤਍***⼼牴ാ ***牴  ****摴ാ䘊䥌䡇㩔*汥慴*物 *湩獥*㤶㰸琯㹤਍***⼼牴ാ  ***牴ാ ****摴ാ伊䕐䅒䕔⁄ *䵏䅐卓*䅂*䱅䅔*乏䕎呃佉⁎⼼ 摴ാ ***琯㹲਍***琼㹲਍* ***琼㹤਍剆䵏›瑁慬瑮⁡䅇‬单⁁ 䱔㰩琯㹤਍***⼼牴ാ ***牴 ാ ****摴ാ䐊偅剁㩔*⼲㈰ㄯ 瑡*㨵〳*㱍琯㹤਍***⼼牴ാ  ***牴ാ ****摴ാ吊㩏*畯獩 楶汬⁥奋‬单⁁匨䙄㰩琯㹤਍*** 牴ാ ***牴ാ ****摴ാ䄊 噉㩅*⼲㈰ㄯ′瑡*㨶㌵*㱍琯㹤਍ ***⼼牴ാ ***牴ാ *** *摴ാ䌊䅌卓›潃捡⽨捅湯浯㱹琯㹤਍ ***⼼牴ാ ***牴ാ **** 摴ാ匊䅅㩔*䐰⼼摴ാ ***琯㹲 ***琼㹲਍****琼㹤਍*** ***************** 琯㹤਍***⼼牴ാ ***牴ാ  ****摴ാ㰊琯㹤਍***⼼牴ാ  ***牴ാ ****摴**楥桧㵴㈢∰ ‾⼼摴ാ ***琯㹲਍***琼㹲 ****琼㹤਍敄瑬⁡楁⁲楌敮⁳潃 *牢›䩇䡉塙戼⽲ാ䘊牯*‴潈牵* 癤湡散*敨**㩮*⁡牨晥✽瑨灴⼺ 睷愮瑬畯⹲潣*湯楬敮档捥楫❮眾睷 瑬畯⹲潣*湯楬敮档捥楫㱮愯㰾牢㸯 ਍戼匾敥*瑴捡浨湥⁴潦⁲瑩湩牥牡 敤慴汩⹳⼼㹢⼼摴ാ ***琯㹲਍ **⼼慴汢㹥਍*⼼潢祤ാ㰊*浴㹬

Is there a setting we have overlooked in Novell Data Synchronizer or on the devices? Is the problem originating at the sender's end. This is the only sender that we know of that we have this problem with.

Thanks,
Bill