today we had the problem that a user running the gwclient in remote mode
had requested the download of an email attachment. This attachment was
very large and because of the bad internet connection at his location,
transfer was aborted several times. Because of that the user cancelled
the remote request on his side (= gwclient).

Problem was, that this request has been transmitted to our POA and any
time the user connected again via remote mode, the attachment transfer
started from scratch; making it impossible to sync the other (newer)

In the past I was able to delete remote requests at the POA, by deleting
the user's directory below "../ofwork/ofdirect/". This time the user did
not have such a directory, therefore nothing I could delete.

Is there any other way to get rid of remote requests??

Thanks in advance,