Hello,
This is my first post. If i do something wrong, tell me.

We are installing ZCM 11.1 and everything is working very good. We have 1 primary server (SLES 11) and hundreds of workstations behaving as expected (Win7-64bits). We are planning to use satellite servers, to help us push content over wan links. That is our problem.

We installed the agent on a SLES 10 sp4, promoted the server as satellite and configured all roles. The overall behavior of the system is well. The satellite conects to the primary on the configured time, but the content cannot be downloaded: the log shows "Read time out error". If i get the content address and wget it, the content is downloaded normally. I disabled firewall and proxy. I also configured /etc/opt/novell/zenworks/conf/xplatzmd.properties file, Line: CDPWebCallWaitTimeout=100000, as sugested on Novell Courseware manual. But nothing happened.

Below the zmd-messages.log from the satellite.

Any help is appreciated.

Code:
[Debug] [02/15/2012 15:16:46.168] [] [8271] [ZenworksAgent] [128] [CDP: Default] [CDP Parent is not a closest content server.] [] []
[Debug] [02/15/2012 15:16:46.168] [] [8271] [ZenworksAgent] [128] [CDP: Default] [CDP parent not a closest server, generating CDP parent URLs for content id 69264c504bfe6acec0e97ba70cdd693a] [] []
[Debug] [02/15/2012 15:16:46.169] [] [8271] [ZenworksAgent] [128] [CDP: Default] [Generated CDP parent URLs : (http://canastra.prmg.mpf.gov.br:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc, http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:16:46.170] [] [8271] [ZenworksAgent] [128] [CDPSyncUpdater] [EnqueueCDPSyncStateUpdate called for 69264c504bfe6acec0e97ba70cdd693a, IN_PROGRESS] [] []
[Debug] [02/15/2012 15:16:46.171] [] [8271] [ZenworksAgent] [128] [TESS-EventManager] [Scheduling event CDP/DownloadSyncStatesUpdate with schedule 
 <Schedule  xmlns="http://www.novell.com/ZENworks/v1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.novell.com/ZENworks/v1.0" ><IntervalSchedule><RepeatFrequency Months="0" Weeks="0" Days="0" Hours="0" Minutes="5" Seconds="0" /><StartTime Hour="1" Minute="0" Second="0" /><StartDate Year="2009" Month="1" DayOfMonth="1" /><UseGMT>false</UseGMT><RandomDispatch>false</RandomDispatch><PastDue>false</PastDue></IntervalSchedule></Schedule>] [] []
[Debug] [02/15/2012 15:16:46.173] [] [8271] [ZenworksAgent] [128] [TESS-QuartzScheduler] [Changing schedule trigger start time from Thu Jan 01 01:00:00 BRST 2009 to Wed Feb 15 15:20:00 BRST 2012] [] []
[Debug] [02/15/2012 15:16:46.174] [] [8271] [ZenworksAgent] [128] [CDPSyncUpdater] [Schedule id for updatesyncstates event = 1ac18d9c-dfc3-41ec-8e71-56a119a1d06e] [] []
[Debug] [02/15/2012 15:16:46.180] [] [8271] [ZenworksAgent] [128] [ZenCache] [(Thread 128) PutFile(CDP::69264c504bfe6acec0e97ba70cdd693a, UserContext{{_LocalId=SYSTEM; _RemoteId=03fb015ee26a4a16b6685d0596dc1249}}, (BypassAgentThrottle => false, Priority => -1, MoveFile => false, ContentType => null, ContentTypeThrottle => 0)) called] [] []
[Debug] [02/15/2012 15:16:46.180] [] [8271] [ZenworksAgent] [128] [FileCache] [ ZenCache downloading http://canastra.prmg.mpf.gov.br:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc] [] []
[Debug] [02/15/2012 15:16:46.180] [] [8271] [ZenworksAgent] [128] [FileCache] [Checking cache for entry] [] []
[Debug] [02/15/2012 15:16:46.181] [] [8271] [ZenworksAgent] [128] [ZenCache] [JavaDB provider GetFileEntry CDP::69264c504bfe6acec0e97ba70cdd693a] [] []
[Debug] [02/15/2012 15:16:46.182] [] [8271] [ZenworksAgent] [128] [JavaDBUtil] [Retrieved Connection in 1ms] [] []
[Debug] [02/15/2012 15:16:46.209] [] [8271] [ZenworksAgent] [128] [JavaDBEntryInfoProvider] [GetCacheEntry took 27ms] [] []
[Debug] [02/15/2012 15:16:46.210] [] [8271] [ZenworksAgent] [128] [JavaDBEntryProvider] [GetFileEntry took 29ms] [] []
[Debug] [02/15/2012 15:16:46.210] [] [8271] [ZenworksAgent] [128] [FileCache] [Cache entry does not exist, Getting cpr record] [] []
[Debug] [02/15/2012 15:16:46.210] [] [8271] [ZenworksAgent] [128] [ZenCache] [JavaDB provider GetCprRecord CDP::69264c504bfe6acec0e97ba70cdd693a] [] []
[Debug] [02/15/2012 15:16:46.211] [] [8271] [ZenworksAgent] [128] [JavaDBUtil] [Retrieved Connection in 1ms] [] []
[Debug] [02/15/2012 15:16:46.211] [] [8271] [ZenworksAgent] [128] [ZenCache] [GetCprRecord executing query select * from CheckPointRestart where ekey='CDP::69264c504bfe6acec0e97ba70cdd693a' and owner='03fb015ee26a4a16b6685d0596dc1249'] [] []
[Debug] [02/15/2012 15:16:46.224] [] [8271] [ZenworksAgent] [128] [ZenCache] [GetCprRecord returning 1145] [] []
[Debug] [02/15/2012 15:16:46.224] [] [8271] [ZenworksAgent] [128] [JavaDBEntryInfoProvider] [PGetCprRecord took 13ms] [] []
[Debug] [02/15/2012 15:16:46.225] [] [8271] [ZenworksAgent] [128] [JavaDBEntryInfoProvider] [GetCprRecord took 15ms] [] []
[Debug] [02/15/2012 15:16:46.225] [] [8271] [ZenworksAgent] [128] [FileCache] [Found cpr record] [] []
[Debug] [02/15/2012 15:16:46.225] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getGoodResource Locations are (http://canastra.prmg.mpf.gov.br:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc, http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:16:46.226] [] [8271] [ZenworksAgent] [128] [ResourceManager] [ResourceManager, final ping state for host 'canastra.prmg.mpf.gov.br' : GOOD and resource GOOD] [] []
[Debug] [02/15/2012 15:16:46.226] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:16:46.226] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:16:46.228] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getGoodResource Locations are (http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:16:46.228] [] [8271] [ZenworksAgent] [128] [ResourceManager] [ResourceManager, final ping state for host '10.75.1.29' : GOOD and resource GOOD] [] []
[Debug] [02/15/2012 15:16:46.229] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:16:46.229] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:16:46.790] [] [8271] [ZenworksAgent] [128] [FileCache] [CopyFileCheckPointRestart: remote file has not changed] [] []
[Debug] [02/15/2012 15:16:46.790] [] [8271] [ZenworksAgent] [128] [FileCache] [Copying from range, 0-9296432] [] []
[Debug] [02/15/2012 15:16:46.793] [] [8271] [ZenworksAgent] [128] [FileCache] [Throttling not enabled] [] []
[Debug] [02/15/2012 15:16:46.796] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getGoodResource Locations are (http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:16:46.796] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:16:46.796] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:16:47.042] [] [8271] [ZenworksAgent] [128] [ZenCache] [FileCache.FileCopier Retrieving input stream with range0-9296432] [] []
[Debug] [02/15/2012 15:16:49.862] [] [8271] [ZenworksAgent] [130] [IdleConnectionCleaner] [IdleConnectionCleaner cleaning connections for iteration no: 1 and idleTime: 5,000] [] []
[Debug] [02/15/2012 15:16:54.864] [] [8271] [ZenworksAgent] [130] [IdleConnectionCleaner] [IdleConnectionCleaner cleaning connections for iteration no: 2 and idleTime: 5,000] [] []
[Debug] [02/15/2012 15:16:59.861] [] [8271] [ZenworksAgent] [130] [IdleConnectionCleaner] [IdleConnectionCleaner cleaning connections for iteration no: 3 and idleTime: 5,000] [] []
[Debug] [02/15/2012 15:17:17.056] [] [8271] [ZenworksAgent] [128] [FileCache] [Exception caught: Read timed out
java.net.SocketTimeoutException: Read timed out
	at java.net.SocketInputStream.socketRead0(Native Method)
	at java.net.SocketInputStream.read(Unknown Source)
	at java.io.BufferedInputStream.fill(Unknown Source)
	at java.io.BufferedInputStream.read1(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
	at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
	at com.novell.zenworks.agent.core.zmd.cache.ZenFile.GetWebStream(ZenFile.java:424)
	at com.novell.zenworks.agent.core.zmd.cache.ZenFile.GetRange(ZenFile.java:483)
	at com.novell.zenworks.agent.core.zmd.cache.CopyFileAction$FileCopier.run(CopyFileAction.java:388)
	at com.novell.zenworks.agent.core.zmd.cache.CopyFileAction.CopyFile(CopyFileAction.java:526)
	at com.novell.zenworks.agent.core.zmd.cache.FileCache.PerformCopyFile(FileCache.java:486)
	at com.novell.zenworks.agent.core.zmd.cache.FileCache.CopyFileRange(FileCache.java:1443)
	at com.novell.zenworks.agent.core.zmd.cache.FileCache.CopyFileCheckPointRestart(FileCache.java:1626)
	at com.novell.zenworks.agent.core.zmd.cache.FileCache.Put(FileCache.java:224)
	at com.novell.zenworks.agent.core.zmd.cache.ZenCache.PutFileFailFast(ZenCache.java:409)
	at com.novell.zenworks.agent.core.zmd.cache.ZenCache.PutFile(ZenCache.java:368)
	at com.novell.zenworks.agent.core.zmd.cache.ZenCache.PutFile(ZenCache.java:192)
	at com.novell.zenworks.agent.core.zmd.cache.ZenCache.PutFile(ZenCache.java:159)
	at com.novell.zenworks.agent.satellite.content.ContentDownloadThread.DoWork(ContentDownloadThread.java:902)
	at com.novell.zenworks.agent.satellite.content.ContentDownloadThread.WorkerLoop(ContentDownloadThread.java:482)
	at com.novell.zenworks.agent.satellite.content.ContentDownloadThread.access$000(ContentDownloadThread.java:82)
	at com.novell.zenworks.agent.satellite.content.ContentDownloadThread$1.call(ContentDownloadThread.java:436)
	at com.novell.zenworks.agent.satellite.content.ContentDownloadThread$1.call(ContentDownloadThread.java:431)
	at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
	at java.util.concurrent.FutureTask.run(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
] [] []
[Debug] [02/15/2012 15:17:17.057] [] [8271] [ZenworksAgent] [128] [FileCache] [For http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc, actual size = 9,296,432, totally downloaded bytes 0, retries left = 1,000] [] []
[Debug] [02/15/2012 15:17:17.057] [] [8271] [ZenworksAgent] [128] [ZenCache] [***************** Exception Dump ***********************] [] []
[Debug] [02/15/2012 15:17:17.057] [] [8271] [ZenworksAgent] [128] [ZenCache] [Read timed out] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [------------------------------------------------------------------------------------] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [Message: Read timed out] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [Exception Type: class java.net.SocketTimeoutException] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [Stack: java.net.SocketInputStream.socketRead0(Native Method)] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [------------------------------------------------------------------------------------] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [***************** End Exception Dump ***********************] [] []
[Debug] [02/15/2012 15:17:17.058] [] [8271] [ZenworksAgent] [128] [ZenCache] [***************** Exception Dump ***********************] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [Exception caught when trying to checkpoint restart for http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc - will retry a clean download.  Message: Read timed out] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [------------------------------------------------------------------------------------] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [Message: Read timed out] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [Exception Type: class java.net.SocketTimeoutException] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [Stack: java.net.SocketInputStream.socketRead0(Native Method)] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [------------------------------------------------------------------------------------] [] []
[Debug] [02/15/2012 15:17:17.059] [] [8271] [ZenworksAgent] [128] [ZenCache] [***************** End Exception Dump ***********************] [] []
[Debug] [02/15/2012 15:17:17.060] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getNextResource Locations are (http://canastra.prmg.mpf.gov.br:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc, http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:17:17.060] [] [8271] [ZenworksAgent] [128] [ResourceManager] [GetNextResource invoked for http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc with Exception java.net.SocketTimeoutException Message Read timed out] [] []
[Debug] [02/15/2012 15:17:17.062] [] [8271] [ZenworksAgent] [128] [ResourceManager] [For URI 0, current retry count = 20, max. no of retries = {2}] [] []
[Debug] [02/15/2012 15:17:17.062] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Marking resource http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc as BUSY] [] []
[Debug] [02/15/2012 15:17:17.063] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Setting ip 10.75.1.29 BUSY] [] []
[Debug] [02/15/2012 15:17:17.063] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getGoodResource Locations are (http://canastra.prmg.mpf.gov.br:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc, http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:17:17.063] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Discarding BUSY IP: 10.75.1.29] [] []
[Debug] [02/15/2012 15:17:17.064] [] [8271] [ZenworksAgent] [128] [ResourceManager] [ResourceManager, final ping state for host 'canastra.prmg.mpf.gov.br' : BUSY and resource BAD] [] []
[Debug] [02/15/2012 15:17:17.064] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Discarding BUSY IP: 10.75.1.29] [] []
[Debug] [02/15/2012 15:17:17.064] [] [8271] [ZenworksAgent] [128] [ResourceManager] [ResourceManager, final ping state for host '10.75.1.29' : BUSY and resource BAD] [] []
[Debug] [02/15/2012 15:17:17.064] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:17:17.068] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getNextResource:  Sleeping 10,000 ms] [] []
[Debug] [02/15/2012 15:17:27.073] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Resource not found at http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc, will try 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:17:27.073] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getGoodResource Locations are (http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:17:27.074] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Discarding BUSY IP: 10.75.1.29] [] []
[Debug] [02/15/2012 15:17:27.074] [] [8271] [ZenworksAgent] [128] [ResourceManager] [ResourceManager, final ping state for host '10.75.1.29' : BUSY and resource BAD] [] []
[Debug] [02/15/2012 15:17:27.074] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:17:27.074] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:17:27.549] [] [8271] [ZenworksAgent] [128] [FileCache] [CopyFileCheckPointRestart: remote file has not changed] [] []
[Debug] [02/15/2012 15:17:27.550] [] [8271] [ZenworksAgent] [128] [FileCache] [Copying from range, 0-9296432] [] []
[Debug] [02/15/2012 15:17:27.550] [] [8271] [ZenworksAgent] [128] [FileCache] [Throttling not enabled] [] []
[Debug] [02/15/2012 15:17:27.551] [] [8271] [ZenworksAgent] [128] [ResourceManager] [getGoodResource Locations are (http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc)] [] []
[Debug] [02/15/2012 15:17:27.551] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Discarding BUSY IP: 10.75.1.29] [] []
[Debug] [02/15/2012 15:17:27.551] [] [8271] [ZenworksAgent] [128] [ResourceManager] [ResourceManager, final ping state for host '10.75.1.29' : BUSY and resource BAD] [] []
[Debug] [02/15/2012 15:17:27.551] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:17:27.552] [] [8271] [ZenworksAgent] [128] [ResourceManager] [Attempting to retrieve resource from 'http://10.75.1.29:80/zenworks-content/69264c504bfe6acec0e97ba70cdd693a.zc'] [] []
[Debug] [02/15/2012 15:17:27.904] [] [8271] [ZenworksAgent] [128] [ZenCache] [FileCache.FileCopier Retrieving input stream with range0-9296432] [] []