Hi All.

I'm trying to access zenworks bundles through the service desk incident page.

After clicking on the bundles button on the incident page, the bundle managment window opens but lists nothing. The window reports 'An error occurred whilst loading the bundle list'

The Service Desk log show a 401 unauthorised error message and ERROR369794[http-8700-1] (ZenworksRequestHandler.java:58) - Error appending authentication information com.novell.zenworks.zensvcauth.common.InvalidToken Exception: Can not sign token as it is not initialized correctly.

I beleive I have set up the zenworks integration and user permissions properly following the manuals and Important Notice, but I cannot manage to get this working.

Anyone able to advise?

Many Thanks