we have a borderManager 3.7 on a NW 6.0SP6 server.

It's working fine for anybody except for one laptop. It's a brand new
laptop Windows xp Sp2 fully patch. The person have a small netgear
router at his home.

My problem is: we can connect on the vpn server but, we cannot ping any
internal ip address.

When I check the statistic on the vpn client. I can see the ip address
range. On his netgear router I openned the port udp 2010 and the
tcp/udp 353.

I tried with my username and it's the same thing.

what can I do?

Thank's for your help

David Lalancette