Hello,

We have many Canon and Ricoh copiers.
Since the last update of our print servers users have difficulties to print documents.
Jobs are waiting in the queue of the print manager. We need to stop, then start again the agent to make the agent processing jobs.
This problem is not systematic, but not uncommon.
It only happens with copiers. The problem does not exist with normal printers.

OES 2 SP3
Windows XP Sp3

Thanks in advance.