Client and agents are 8.0.2.

You're wanting to create a custom GroupWise view, aka form letter. You want to use bold, italics, colored fonts, whatever.

1. Open a new email and type your message using HTML view.
2. Modify some fonts to be bold, in color, whatever.
3. Save the message as a View.
4. Reopen the view. Note that your fonts have none of the modifications.

Am I doing something wrong, or do View files not save special font customizations?