I have setup 60 iPhone 4's in the last 2 months and I ran into an issue I have not seen until now. I setup our President's (how's that for luck) new iPhone 4s and everything worked as usual, except no contacts were sync'd over. I can see the GWAB and do searched on it, but the contacts are blank. I verified he has a personal AB in his GW account. I did some searching of the log files and found the following entries. If someone has any suggestions, I would be grateful. I see the warnings saying the AB is not marked for sync!, dropping contact. But, I also see this for some other employees whose AB's installed and sync'd normally during setup, so I'm not sure about that log entry.

-Dan


2012-05-03 09:22:00.146 INFO [Thread-4] [gwconnectorlogic:467] [userID:john_smith] [eventID:] [objectID:4731CD79.GW-TOLEDO.TOLEDO-PO2.104.1706835.1.18A.1] [CheckPoint] Received event from GroupWise of type "AddressBookItemModify"
2012-05-03 09:22:00.287 WARNING [Thread-4] [gwconnectorlogic:579] [userID:john_smith] [eventID:] [objectID:] [FailedEvent] This address book is not marked for sync! Dropping contact...
2012-05-03 09:22:00.287 INFO [Thread-4] [gwconnectorlogic:467] [userID:john_smith] [eventID:] [objectID:4A6DC335.GW-TOLEDO.TOLEDO-PO2.104.1706835.1.346.1] [CheckPoint] Received event from GroupWise of type "AddressBookItemModify"
2012-05-03 09:22:00.411 WARNING [Thread-4] [gwconnectorlogic:579] [userID:john_smith] [eventID:] [objectID:] [FailedEvent] This address book is not marked for sync! Dropping contact...
2012-05-03 09:22:00.412 INFO [Thread-4] [gwconnectorlogic:467] [userID:john_smith] [eventID:] [objectID:4731CD79.GW-TOLEDO.TOLEDO-PO2.104.1706835.1.18A.1] [CheckPoint] Received event from GroupWise of type "AddressBookItemModify"
2012-05-03 09:22:00.533 WARNING [Thread-4] [gwconnectorlogic:579] [userID:john_smith] [eventID:] [objectID:] [FailedEvent] This address book is not marked for sync! Dropping contact...




2012-05-03 05:42:17.595 INFO [Thread-6] [gwconnectorlogic:467] [userID:john_smith] [eventID:] [objectID:B.GW-TOLEDO.TOLEDO-PO2.100.0.1.0.1] [CheckPoint] Received event from GroupWise of type "FolderModify"
2012-05-03 05:42:17.893 INFO [Thread-6] [gwconnectorlogic:1031] [userID:john_smith] [eventID:] [objectID:] [ItemHandler] Engine rejected event: B.GW-TOLEDO.TOLEDO-PO2.100.0.1.0.1|john_smith
2012-05-03 05:42:17.893 ERROR [Thread-6] [gwconnectorlogic:1032] [userID:] [eventID:] [objectID:] [] <result>
<status>
<code>11</code>
<desc>Add requested by pipeline</desc>
</status>
<event>
<metadata/>
</event>
</result>

2012-05-03 05:42:17.893 INFO [Thread-6] [gwconnectorlogic:467] [userID:john_smith] [eventID:] [objectID:11.GW-TOLEDO.TOLEDO-PO2.100.0.1.0.1] [CheckPoint] Received event from GroupWise of type "FolderModify"
2012-05-03 05:42:18.055 INFO [Thread-6] [gwconnectorlogic:467] [userID:john_smith] [eventID:] [objectID:12.GW-TOLEDO.TOLEDO-PO2.100.0.1.0.1] [CheckPoint] Received event from GroupWise of type "FolderModify"