GW2012 (on the OES2).

One of users can't open the accepted letter in gwwebaccess.
In attempt to open the received letter receives a mistake:
[EA02] The item is not found in the container portion of the uid.

Additional information:
1) the "mailbox" folder empty, at work in gwwebaccess.
But if to work in WIndows GW Clients - in the "Mailbox" folder the received letters are visible and accesible.
2) In the gwwebaccess visible recieved mail in the "Unopened Items" folder ! . But when open mail from this folder - have error:
[EA02] The item is not found in the container portion of the uid.

All this only for the user: amuzchil.

Before upgrade from GW8 -> gw2012 all was ok for amuzchil.

Repair, Rebuild, Recreate mailbox "amuzchil" - don`t help. ;(


Please, help me.

Serg