I opened this SR on 03/27/2012.

When I opened this SR I informed the Support that we only starting
facing this issue after installing SLE 11 SP2 x864, before we were
running SLE 11 SP1 on the same HW for almost 6 to 7 months without any

Almost after 10 days of opening this SR they asked me to update the
Firmware to fix this issue(though I have informed them that on the same
machine I was running SLE 11 SP1 without any problem). As per their
request I update the Firmware without luck, i.e I am still facing the
same issue.

on May 16th, to fix the issue, support asked me to use a workaround,
that I am already aware and practicing since April 06th.

I then complain the Support about the level of support and their
behavior on Thursday(17th May), but no reply received yet.

Muhammad Sharfuddin

sharfuddin's Profile: http://forums.suse.com/member.php?userid=693
View this thread: http://forums.suse.com/showthread.php?t=1082