We have just upgraded to 11.2 and now have the MAC supported functions, one being remote management. After installing the client on 2 MACs running 10.6.8 they shows up in the ZCC under workstations and are assigned the correct OS dynamic group automatically. I was able to run the Workstation Inventory Wizard from the ZCC and get an accurate inventory of hardware and software, I can do a Remote SSH connection, but I am unable to do a Remote Control connection. On one MAC I receive the message Server did not offer supported security type! and on another I receive the message Failed to connect to server (name of computer .domain).
The agent status on the computer lists 3 agents Inventory management, Patch management and Bundle management there is no Remote management, should there be?
How should I begin troubleshooting this issue?