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Thread: Failed to report

  1. #1
    Join Date
    Apr 2009
    Canberra, Australia

    Failed to report

    Hi all
    I've assigned a patch to a device, it's picked it up and eventually says its "Avaliable YES". (Note the capitals which was a change in 11.2.1). But the server still reports that the device has not patched up. So ran "zac ps" which reports

    Starting patch scan.....
    There was an error scanning the computer. FAILED_TO_REPORT_RESULTS.

    Local log shows

    [DEBUG] [08/07/2012 17:01:22.953] [2020] [ZenworksWindowsService] [4] [] [Patch Module] [] [Unable to upload file: C:\Program Files\Novell\ZENworks\zpm\02f5f7d777573d4b80a0cfaf da17d229.plron server: ZENworks File Upload Servlet of Exception: Novell.Zenworks.SourceNotFoundException: Cound not open the file C:\Program Files\Novell\ZENworks\zpm\02f5f7d777573d4b80a0cfaf da17d229.plr
    at Novell.Zenworks.ZenFile.UploadFile(Session session, String source, String destination, Progress progress)
    at Lumension.Zenworks.PatchModule.Analyzer.UpLoadFile OnServer(String filePath)] [] []
    [DEBUG] [08/07/2012 17:01:22.968] [2020] [ZenworksWindowsService] [4] [] [ZMD] [] [Finished Processing Command for handler patch-scan. Result = SUCCESS] [] []
    [DEBUG] [08/07/2012 17:01:22.968] [2020] [ZenworksWindowsService] [4] [] [CLM] [] [After call to ProcessCommand. Result = SUCCESS] [] []
    [DEBUG] [08/07/2012 17:01:22.968] [2020] [ZenworksWindowsService] [4] [] [CLM] [] [After call to ParseArgs. Result = SUCCESS] [] []
    [DEBUG] [08/07/2012 17:01:22.968] [2020] [ZenworksWindowsService] [4] [] [CLM] [] [After call to StopDisplaySpinner()] [] []

    I have the "02f5....229.state" file but not a .plron or .plr file.
    Thoughts appreciated.

    ****** Virtualised SLES 11 SP3 ZCM 2017 and a SLES 12 SP1 on different subnet ready (when it talks nice), Internal Sybase, 280 Windows 7 64bit devices, Win 10 good to go when new fleet arrives. *******

  2. #2
    Automatic reply NNTP User

    Re: Failed to report


    It appears that in the past few days you have not received a response to your
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    Has your problem been resolved? If not, you might try one of the following options:

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  3. #3
    Join Date
    Mar 2008

    Re: Failed to report

    I have also been seeing this same problem with zcm 11.2.1 on some systems.

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