I am getting an "authtokenclient msi failed" error after re-installing the Zen agent on a couple of laptops.

We just started using Zen and are in the process of installing ZCM11.2.1 to all the computers. A room full of laptops were accidentally installed through the wireless network. I used the Agent Cleanup Tool to remove the agent, and I reinstalled the agent through the wired network. All but two laptops reinstall perfectly. When I reinstall the agent I get a "authtokenclient msi failed" message from the system tray Zen icon.

I do not know how these two laptops are different from the other laptops except for computer name and IP.

Do you have any ideas on how I should proceed to get Zen to install?

Thank you