My ZCM 10.3 to ZCM 11.2 upgrade failed with the following in the log file.
Still not sure exactly why the upgrade failed.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

_______ _ _ _
|_ / __| \| Novell_____ _ _| |_____
/ /| _|| .` \ V V / _ \ '_| / (_-<
/___|___|_|\_|\_/\_/\___/_| |_\_Y__/ ~ v.11.2
================================================
ZENworks 11.2 Configuration Utility

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~


FINE: Log Level set to: FINER
FINER: unique:before:
[com.novell.zenworks.configure.actions.LicensingUpg radeConfigureAction@1f42b49]
FINER: unique:after:
[com.novell.zenworks.configure.actions.LicensingUpg radeConfigureAction@1f42b49]


For each prompt presented, press 'enter' to accept the (default) value, type
'back' to return to the previous action, or type 'quit' to exit.

FINER: DatabaseUpgradeConfigureAction: getConnection
FINER: DatabaseUpgradeConfigureAction: getConnection
Attempting to delete old license for product :ZENworks 11 Configuration Management

Deleted old license for product :ZENworks 11 Configuration Management

Updating new license for product :ZENworks 11 Configuration Management

PRODUCT : ZENworks 11 Configuration Management, VERSION : 11.2
Product Insertion status : false
Updated new license for product :ZENworks 11 Configuration Management

Attempting to delete old license for product :ZENworks 11 Full Disk Encryption

Deleted old license for product :ZENworks 11 Full Disk Encryption

Updating new license for product :ZENworks 11 Full Disk Encryption

PRODUCT : ZENworks 11 Full Disk Encryption, VERSION : 11.2
Product Insertion status : false
Updated new license for product :ZENworks 11 Full Disk Encryption

Attempting to delete old license for product :ZENworks 11 Endpoint Security Management

Deleted old license for product :ZENworks 11 Endpoint Security Management

Updating new license for product :ZENworks 11 Endpoint Security Management

PRODUCT : ZENworks 11 Endpoint Security Management, VERSION : 11.2
Product Insertion status : false
Updated new license for product :ZENworks 11 Endpoint Security Management

Attempting to delete old license for product :ZENworks 11 Patch Management

Deleted old license for product :ZENworks 11 Patch Management

Updating new license for product :ZENworks 11 Patch Management

PRODUCT : ZENworks 11 Patch Management, VERSION : 11.2
Product Insertion status : false
Updated new license for product :ZENworks 11 Patch Management

Attempting to delete old license for product :ZENworks 11 Asset Management

Deleted old license for product :ZENworks 11 Asset Management

Updating new license for product :ZENworks 11 Asset Management

PRODUCT : ZENworks 11 Asset Management, VERSION : 11.2
Product Insertion status : false
Updated new license for product :ZENworks 11 Asset Management

Attempting to delete old license for product :Asset Inventory for Unix/Linux

Deleted old license for product :Asset Inventory for Unix/Linux

Updating new license for product :Asset Inventory for Unix/Linux

PRODUCT : Asset Inventory for Unix/Linux, VERSION : 11.2
Product Insertion status : false
Updated new license for product :Asset Inventory for Unix/Linux

Updating Windows Asset Inventory information.

#SUCCESS#
FINE: LicensingUpgradeConfigureAction complete!
]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344362840499]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[LicensingUpgradeConfigureAction complete!]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344362840501]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[LicenseExpiryCheckerConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344362840602]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[Attempting to update SU stage.]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344362840603]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[Removed value READY successfully]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344362840609]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[UpdateOpaqueDataConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344362840610]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[WriteToFileConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344362840660]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[AssignSystemUpdateConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344362840700]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[UpdateSUStatusForDeviceConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344362840768]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[Update commands created in : /var/opt/novell/log/zenworks/system-update/5011020000fc50000000002012030723/5011020000fc50000000002012030723-INSTALL-commands.xml]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344362842815]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[CreateUpdateCommandsConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344362842816]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[Launching zenupdater with : [/mnt/diskhttps://www.novell.com/common/systemupdate/zenupdaterlinux, /tmp/install.dir.6246/Linux/resource/jre, /mnt/diskhttps://www.novell.com/common/systemupdate, -w, -v, -s, -c, /var/opt/novell/log/zenworks/system-update/5011020000fc50000000002012030723/5011020000fc50000000002012030723-INSTALL-commands.xml, -g, f4a05ef8bd9e3219b34f4fd5672ac725, -I]]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344362842834]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[Upgrading packages failed. Check the /var/opt/novell/log/zenworks/system-update/5011020000fc50000000002012030723/system-update.log file for more details]]></MessageString><Severity><![CDATA[8]]></Severity><Time><![CDATA[1344363196757]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[ExecuteZENUpdaterConfigureAction complete!]]></MessageString><Severity><![CDATA[2]]></Severity><Time><![CDATA[1344363196762]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo /></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[SU Log parser exits. Status : FINISHED_WITH_ERROR]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344363198625]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[$UPGRADE_RESULTS$:FAILED]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344363199467]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
<Message><MessageID><![CDATA[0000]]></MessageID><MessageString><![CDATA[$INSTALL_SUCCESS$:SUCCESS]]></MessageString><Severity><![CDATA[1]]></Severity><Time><![CDATA[1344363199467]]></Time><Source><![CDATA[Unknown Device]]></Source><ComponentName><![CDATA[Server Install]]></ComponentName><AdditionalInfo></AdditionalInfo></Message>
</Log>