Running GW 8.0.2 on Suse11sp1 with OES11

My user is trying to sync his email to the Datasync server. The cabinet and
sub-folders get created but not populated. It is NOT a Datasync issue.

So from ConsoleOne I ran a "Analyse/Fix database" then "Re-create User
Database" and finally "Re-create User Database. The log files shows
"Problem 39 - Unknown File" but does not fix the issue.

Any ideas on tracking or removing the "bad" email so that I can get the
Datasync working again.