Hi All,

We have a very large site where are migrating 330 SLES 10.3 (OES2.3) and 11.1 to ZCM from ZLM 7.3.

We are trying to install the 11.2.1 agent onto two of our boxes as part of the pilot and we are getting failures on the Pre-requisites stating the CPU and Memory are not supported. these are 1 year old Dell R710 with 2x QC Xeon 2.2Ghz w/12GB Ram. we have another 100 of these to go

The error on the console is shown below;

PORTDA01:/install # ./PreAgentPkg_AgentLinuxComplete.bin

Starting the installation...
Checking pre-requisites...
com.novell.zenworks.agentconfig.util.LauncherExcep tion: Cannot run program "whoami": java.io.IOException: error=12, Cannot allocate memory
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:273)
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:128)
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:35)
at com.novell.zenworks.preagent.prerequisite.IsRoot.e xecuteUNIXCommand(IsRoot.java:103)
at com.novell.zenworks.preagent.prerequisite.IsRoot.c heck(IsRoot.java:61)
at com.novell.zenworks.preagent.prerequisite.Prerequi siteChecker.check(PrerequisiteChecker.java:160)
at com.novell.zenworks.preagent.install.AgentInstalle r.checkPreReqs(AgentInstaller.java:581)
at com.novell.zenworks.preagent.install.AgentMain.mai n(AgentMain.java:189)
Caused by: java.io.IOException: Cannot run program "whoami": java.io.IOException: error=12, Cannot allocate memory
at java.lang.ProcessBuilder.start(Unknown Source)
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:197)
... 7 more
Caused by: java.io.IOException: java.io.IOException: error=12, Cannot allocate memory
at java.lang.UNIXProcess.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 9 more


Warning :We were unable to determine if you have sufficient space on your server to install ZENworks.


Warning :Unsupported Operating System
com.novell.zenworks.agentconfig.util.LauncherExcep tion: Cannot run program "hwinfo": java.io.IOException: error=12, Cannot allocate memory
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:273)
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:128)
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:35)
at com.novell.zenworks.preagent.prerequisite.memorysi ze.LinuxMemorySizeChecker.checkMemory(LinuxMemoryS izeChecker.java:69)
at com.novell.zenworks.preagent.prerequisite.memorysi ze.MemorySize.check(MemorySize.java:57)
at com.novell.zenworks.preagent.prerequisite.Prerequi siteChecker.check(PrerequisiteChecker.java:160)
at com.novell.zenworks.preagent.install.AgentInstalle r.checkPreReqs(AgentInstaller.java:581)
at com.novell.zenworks.preagent.install.AgentMain.mai n(AgentMain.java:189)
Caused by: java.io.IOException: Cannot run program "hwinfo": java.io.IOException: error=12, Cannot allocate memory
at java.lang.ProcessBuilder.start(Unknown Source)
at com.novell.zenworks.agentconfig.util.NativeLaunche r.runCommand(NativeLauncher.java:197)
... 7 more
Caused by: java.io.IOException: java.io.IOException: error=12, Cannot allocate memory
at java.lang.UNIXProcess.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 9 more


Warning :We were unable to determine the amount of physical memory available on this server. Ensure that you have 512 MB of physical memory installed


Warning :Your CPU is not currently supported by ZENworks. For a list of supported processors see the ZENworks documentation at Novell Doc: ZENworks 10 Configuration Management - Table of Contents.


Opening the TCP and UDP port 7628 on the firewall...
The ZENworks Adaptive Agent has been successfully installed.