I'm testing Service Desk 6.5

I've set up the LDAP server as :
Cleartext - anonymous
server IP points to NetWare 6.5 server (about to be migrated to OES 11)
port 389, etc

Test Passes

It finds the Customers group but with 0 entries (I added 2 users to
this group)

Any idea why it;s not finding my users listed in this group