We have a Groupwise server with several domains - primary (admin only), secondary (containing a few post offices) and a seperate domain for webaccess.

A single user cant login through webaccess but can connect no problem using the client. The logs on webaccess say "cannot locate user, user does not exist"). Have tried resetting the password but this does not seem to affect webaccess.

Is this an indication the domains have become out of sync and points towards a top down rebuild?

Are there any tricks we can try to avoid the full top down rebuild?

Many thanks in advance.