I have a user that in her Cabinet has a Folder named Board Minutes. After the Document is archived, When looking at the Archive the Board Minutes Folder does NOT exist.
There is a folder called Board, and it did contain all the missing messages.
Her Live Mailbox does Not have a Folder called Board. Only Board Minutes.
What might have happened?
I renamed the Archive folder called Board to Board Minutes, switched back to the Live mailbox then to the folder called Board, manually achieved a message.
Everything looks good.
Now she wants a reason this happened and assurance no other folders will do this.
What can I tell her?
I assumed that if a Folder is in the Live mailbox and it is auto-Archived, the Same folder name is auto-created in the archive.