Wish I knew the GroupWise terminology involved here, or I might have this issue solved for myself. Have a user who when composing new e-mail is not able to display the lower section (attachment section?) of the new Mail To: window. Nor can they see attachments they're attempting to attach when forwarding messages. Attachments are successfully attaching and sending to recipients, but composer can't see their creation because of the issue.

Checked all the "Views" involved but not sure what view I'm looking for or lacking. Thanks for any help.