I have upgraded our ZCM 10.3.1 environment last weekend to ZCM 11.2.2.
Everything went relatively fine (small issues which are fixed).

We have bought a patch management license a while back (2000 devices), but was ZCM11 code, so could activate until now.

I generated a new code on NCC, but it won't activate in ZCC, error code is "Key is not valid."

What is the procedure to get this fixed? Must Novell/Patchlink generate a new code for us?