This is w.r.t ServiceDesk.

Logged in as a Supervisor, in the User Profile when I go to "Operations > Service Requests" it lists the Service Requests. However, when I click on any of the "Request#" or the "Subject" links it gives a "Application Exception: java.lang.NullPointerException".

On the same window, clicking on the "Customer" or the "Group" links does takes to the appropriate page.

Can someone please share with me the possible cause and solution for the java error?