I have a user who is suddenly experiencing a GroupWise crash every time they
try to print an email from their Windows 7 laptop either from caching or
online mode.

Printing from the same GW account works fine on other laptops/desktops so
I'm sure this is machine and not mailbox related.

I have cleared the temp files in user profile etc\temp and c:\windows\temp

I've uninstalled and reinstalled the GW client. It still crashes every time.
It was working fine a few days ago and then suddenly started this behaviour

Is there anything else I can look at?