I have a WinXP laptop that choked during the 11.2.0 to 11.2.2 agent
upgrade. Now the only way to get to the desktop is in safe mode
without networking. Booting with networking enabled causes the
machine to stop at a blank desktop with a moveable cursor but no other
capabilities. I had hoped I could just uninstall the agent and
re-install. But when I attempt to uninstall while in safe mode, it
throws up this error: "Unable to continue because the device's
registration status cannot be determined." I'm left at the
Administrator Information dialog with no way to get past it to
complete the uninstall. Any suggestions?