After updating my primary servers (SLES 11sp2) and the satellites, I
have started updating about 1800 Win7 pro 64bit workstations. Have
completed approx. 1400 so far. The problem is some of the remaining
workstation are not completing or it least it seems that way on the
surface. Although they report being on version 11.2.2.12991 if I open up
the agent info they show current versions for the various packages
install. ZCC reports that it finished the update install with errors. It
seems to be failing on the ZESM. We aren't licensed for it but I
understand that is install anyway and used for location info. Here's
some of what I'm seeing.

ZENworks Agent Version: 11.2.2.12991

Package Name Version
Bundle Management 11.2.3.21005
Image Management 11.2.3.18534
Inventory Management 11.2.3.18534
Patch Management 11.2.3.18534
Policy Management 11.2.3.18534
Remote Management 11.2.3.18534
UserManagement 11.2.3.18533

system-update.log

DEBUG;;;Determining the installdrivers parameter for zesm setup.exe
DEBUG;;;ZESM component state : disableduninstall FDE component state :
disableduninstall
DEBUG;;;Install drivers state after reading ZESM/FDE component state :
INSTALLDRIVERS=0
DEBUG;;;Install drivers state after reading location lite setting :
INSTALLDRIVERS=1
DEBUG;;;Appending installdrivers parameter to zesm setup.exe = /s /v"/qn
STRBR=ReallySuppress RESTARTZCM=0 INSTALLDIR=\"C:\Program Files
(x86)\Novell\ZENworks\esm\" TARGETDIR=\"C:\Program Files
(x86)\Novell\ZENworks\esm\" /lvx* \"C:\Program Files
(x86)\Novell\ZENworks\logs\system-update\5011020300fc50000000002013041002\setup.exe. log\"
INSTALLDRIVERS=1 "
DEBUG;;;launching: C:\Program Files
(x86)\Novell\ZENworks\cache\zmd\ZenCache\2e602661-1b23-4483-bae1-dadfb258aef1\setup.exe
DEBUG;;;arguments: /s /v"/qn STRBR=ReallySuppress RESTARTZCM=0
INSTALLDIR=\"C:\Program Files (x86)\Novell\ZENworks\esm\"
TARGETDIR=\"C:\Program Files (x86)\Novell\ZENworks\esm\" /lvx*
\"C:\Program Files
(x86)\Novell\ZENworks\logs\system-update\5011020300fc50000000002013041002\setup.exe. log\"
INSTALLDRIVERS=1 "
DEBUG;;;Attempting to resolve variable: content.0
DEBUG;;;variable not found in knownVariables or in environment : content.0
DEBUG;;;looking for item in content list
DEBUG;;;content id : ccfa09394ca9c1275794c2e8cdbba9bd
DEBUG;;;creating path: C:\Program Files
(x86)\Novell\ZENworks\cache\zmd\ZenCache\2e602661-1b23-4483-bae1-dadfb258aef1\setup.exe
ERROR;MSI_INSTALL_ERROR;setup.exe,1610;
DEBUG;;;An error occured during command execution...details should have
already been logged
INSTALLING;INSTALLING_PERCENTAGE;93;
DEBUG;;;Attempting to resolve variable: content.0.path
DEBUG;;;variable not found in knownVariables or in environment :
content.0.path
DEBUG;;;looking for item in content list
DEBUG;;;content id : 60d21ee42ca992e75924c1a5051b628e
DEBUG;;;creating path: C:\Program Files
(x86)\Novell\ZENworks\cache\zmd\ZenCache\da7d8214-c9a6-444c-a24a-434592f7d55c\novell-zenworks-version-11.2.3.21755.msi
DEBUG;;;Attempting to resolve variable: ZENWORKS_TARGET_DIR
DEBUG;;;This command appears to be an identifier command. Because an
error has already been logged, this command will not be executed
INSTALLING;INSTALLING_PERCENTAGE;94;
DEBUG;;;Attempting to resolve variable: ZENWORKS_WORK
DEBUG;;;Attempting to resolve variable: ZENWORKS_WORK
DEBUG;;;Attempting to resolve variable: ZENWORKS_WORK
DEBUG;;;Could not find source file 'C:\Program Files
(x86)\Novell\ZENworks\work/DnDLogger.db', skipping command.
INSTALLING;INSTALLING_PERCENTAGE;95;
DEBUG;;;Attempting to resolve variable: ZENWORKS_TEMP
DEBUG;;;Attempting to resolve variable: ZENWORKS_TEMP
DEBUG;;;Starting process: C:\Program Files
(x86)\Novell\ZENworks\temp\CASARegistryChange-Updater.exe Option :
INSTALLING;INSTALLING_PERCENTAGE;96;
DEBUG;;;The service(s)/process(es) [Novell Identity Store;Novell
ZENworks Agent Service] will not be started since a reboot is pending.
INSTALLING;INSTALLING_PERCENTAGE;97;
DEBUG;;;The service(s)/process(es) [Novell ZENworks Remote Management
powered by VNC] will not be started since a reboot is pending.
INSTALLING;INSTALLING_PERCENTAGE;98;
DEBUG;;;The service(s)/process(es) [${ZENWORKS_BIN}\ZenNotifyIcon.exe]
will not be started since a reboot is pending.
INSTALLING;INSTALLING_PERCENTAGE;100;
FINISHED_WITH_ERROR;ERROR_DURING_INSTALL;;

setup.exe.log

MSI (s) (5C:44) [08:37:20:250]: Windows Installer reconfigured the
product. Product Name: Novell ZENworks Endpoint Security Agent. Product
Version: 11.2.3.362. Product Language: 1033. Manufacturer: Novell.
Reconfiguration success or error status: 1603.

MSI (s) (5C:44) [08:37:20:250]: Attempting to delete file
C:\Windows\Installer\5edcc.mst
MSI (s) (5C:44) [08:37:20:250]: Unable to delete the file. LastError = 32
MSI (s) (5C:44) [08:37:20:250]: Deferring clean up of packages/files, if
any exist
MSI (s) (5C:44) [08:37:20:250]: Attempting to delete file
C:\Windows\Installer\5edcc.mst
MSI (s) (5C:44) [08:37:20:250]: MainEngineThread is returning 1603
MSI (s) (5C:3C) [08:37:20:250]: No System Restore sequence number for
this installation.
=== Logging stopped: 4/16/2013 8:37:20 ===
MSI (s) (5C:3C) [08:37:20:250]: User policy value 'DisableRollback' is 0
MSI (s) (5C:3C) [08:37:20:250]: Machine policy value 'DisableRollback' is 0
MSI (s) (5C:3C) [08:37:20:250]: Incrementing counter to disable
shutdown. Counter after increment: 0
MSI (s) (5C:3C) [08:37:20:250]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts
3: 2
MSI (s) (5C:3C) [08:37:20:250]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\Rollback\Scripts
3: 2
MSI (s) (5C:3C) [08:37:20:250]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\InProgress
3: 2
MSI (s) (5C:3C) [08:37:20:250]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Installer\InProgress
3: 2
MSI (s) (5C:3C) [08:37:20:250]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (s) (5C:3C) [08:37:20:250]: Restoring environment variables
MSI (s) (5C:3C) [08:37:20:250]: Destroying RemoteAPI object.
MSI (s) (5C:08) [08:37:20:250]: Custom Action Manager thread ending.
MSI (c) (D8:8C) [08:37:20:250]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (D8:8C) [08:37:20:250]: MainEngineThread is returning 1603
=== Verbose logging stopped: 4/16/2013 8:37:20 ===