Hi all: First off a confession: The GroupWise update process has never made much sense to me, and I get a bit nervous when an upgrade is to be installed. The documentation for the upgrade seems to always reference a GW8 to GW2012 update, not a service pack to service pack upgrade. I seem to recall that if no changes need to be made to an existing system, the upgrade process can be simplified. Does anyone have a write-up on a service pack to service pack update?