Enterprise Information Technology Services

[Senior Messaging System Engineer]
The New York City Health and Hospitals Corporation (HHC), the largest municipal hospital and health care system in the country, is a $6.7 billion public benefit corporation that serves 1.3 million New Yorkers—nearly 475,000 of whom are uninsured. HHC provides medical, mental health, and substance abuse services through its 11 acute care hospitals, four skilled nursing facilities, six large diagnostic and treatment centers, and more than 70 community-based clinics. HHC Health and Home Care also provides home health services to New Yorkers. HHC was the 2008 recipient of the National Quality Forum and The Joint Commission's John M. Eisenberg Award for Innovation in Patient Safety and Quality. For more information about HHC, please visit us at NYC.gov - The Official New York City Web Site.
Comprised of various functional groups and Network IT departments, Enterprise Information Technology Services (EITS) is responsible for all of HHC’s information systems and network infrastructure. EITS staff has strong problem-solving, mathematical, and analytical skills. With an aptitude for computer technology, EITS staff exhibits proficiency in spreadsheets, word processing, and presentation software.


Provide support, administration, troubleshooting, reporting and project management for an environment consisting of GroupWise v8 & 2012 NCS/BCC cluster, OES2, SLES 10/11, Novell Data Synchronizer, Novell Instant Messenger, Novell Identity Manager, GWAVA Reload/Retain, eDirectory, Password Self Service and FTP.


• Build, configure, and administer Novell/Groupwise platform
• Coordinate the installation and upgrades of hardware and software
• Interact with IT staff and vendors regarding complex testing or troubleshooting issues
• Provide documents standards and operating procedures
• Provide input on budget, strategic and capacity planning, process improvements, and engineering design
• Present project status, issues and other key information to management, peers and stakeholders
• Provide effective communication at all levels of management, peers and customers through clarity of expression and the ability to organize thoughts both written and oral


• Required 5 years experience in implementing, managing, troubleshooting & administering Novell eDirectory in an Enterprise environment
• Required 5 years experience in implementing, managing, troubleshooting & administering Novell GroupWise in an Enterprise environment
• Required 5 years experience installing and managing Linux in an Enterprise Environment, including any of the following: OES2, SLES10/11, OES11, RedHat
• Required Experience implementing Novell Clustering on SuSE Linux
• Required Working knowledge of SAN and fibre channel connectivity for Linux servers. Experience with EMC/Hitachi a plus
• Required Working knowledge of LAN Protocols
• Required Strong knowledge of iManager, ConsoleOne Management Tools
• Required Experience with NSS, NCP, NFS, EVMS, LVM
• Required Experience with implementing LDAP authentication against eDirectory and Active Directory
• Required Experience with Remote Administration (KVM, Lights Out, WebEx and other desktop sharing) a must
• Required MS exchange working experience 3-5 years
• Required Enterprise project roll out experience
• Preferred Working knowledge of Novell Business Continuity Clustering
• Preferred Working knowledge of MYSQL and MS SQL
• Preferred Working knowledge of GWAVA Reload, Retain and Vertigo
• Preferred Experience with GroupWise to MS Exchange Migration (MS Exchange 2010, 2013 and Office365 a plus)
• Preferred Working knowledge of Active Directory and Windows 2003/2008,2012, Windows XP/WIN7
• Preferred Experience using Visual Click's DSRazor and DSMeter, and/or JRB utilities
• Preferred Working knowledge of Novell IDM v3.x/v4.x
• Preferred Working knowledge of Novell IDM Password Self-Service
• Preferred Working knowledge of Novell Netware
• Preferred Experience with implementing SFTP/FTPS (NWFTPD, PUREFTPD) on Linux
• Preferred Experience using BMC Remedy
• Preferred Experience with scripting (bash, perl, python, powershell, php, ruby)
• Preferred Experience with implementing Web Servers and Application Servers on Linux (Apache, Tomcat, IIS)
• Preferred Experience with Monitoring Tools (i.e.: Nagios, SCOM, SNMP)