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Thread: iPrint pcounter problem

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    iPrint pcounter problem

    To whom it may concern

    We are using a SLES11 OES11 iPrint Server, with the latest version is 5.51a.Our pcounter licence only expire October 2013.

    We have 62 printers ( agents ) running on the iPrint Server.Most of the printers are set to default, to charge what is being printed.If you send a job to be printed it does not charge or show any activity in the logs.See attach logfile.

    The last activity was 12 June 2013.The second problem is that the amount charge for the students don't get deducted.They are using wbalance to check there account balance.

    How can i solve this problem ?
    Attached Files Attached Files

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