Hi there

Running agent on Windows 7, we are using a third-party credential provider and have disabled the ZEN one with the registry value documented in ZENworks 11 SP2 User Source and Authentication Reference. Primarily, this is to prevent the multiple tiles on the login screen and enable SSO with the third-party tool.

ZEN-delivered Desktop icons, both device and user assigned don't always appear despite their bundles showing as available and effective. Refreshes make no difference.

Note that I've found this behaviour to be sporadic; after numerous reboots and logins/outs, I've found that it's roughly every other login that the ZEN icons will appear. Having said that, it sometimes surprises me by having them show up!