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  1. #1
    Join Date
    Aug 2009
    Posts
    132

    defaultAppPool is crashing

    Hi all,

    I have installed ZENworks MDM 2.7.4 on Windows Server 2008 R2 SP1 64bit and MDM is working good for Android devices. Now I`m trying to enroll iOS but I have one big issue here. I have this server behind corporate firewall and when I enabled gateway.push.apple.com with port 2195 and feedback.push.apple.com 2196, DefaultAppPoll (in IIS) is crashing when I open myserver/dashboard. After log-in, i see some general errors, connectivity errors and so on.
    If I block these two sites, ZMDM and defaultAppPool work fine but, I cannot manage iOS devices

    Do you know, how to solve this issue?

    Thank you.
    Milan

  2. #2
    Join Date
    Aug 2009
    Posts
    132

    Re: defaultAppPool is crashing

    Hi
    i solved this issue. I blocked communication in the Windows firewall for ports 2195 and 2196, opened configuration, then delete APNs configuration settings. I allowed communication in the firewall and configured APNs again with the same APNS certificate. How, it works. It seems to be a little bug in the MDM (?)

  3. #3
    Join Date
    Oct 2007
    Location
    Cambridge, United Kingdom
    Posts
    2,849

    Re: defaultAppPool is crashing

    On 26/07/2013 08:26, mjuricek wrote:

    > i solved this issue. I blocked communication in the Windows firewall
    > for ports 2195 and 2196, opened configuration, then delete APNs
    > configuration settings. I allowed communication in the firewall and
    > configured APNs again with the same APNS certificate. How, it works. It
    > seems to be a little bug in the MDM (?)


    Thanks for following up with your solution. I'll flag this thread to my
    contacts at Novell.

    HTH.
    --
    Simon
    Novell Knowledge Partner

    ------------------------------------------------------------------------
    Do you work with Novell technologies at a university, college or school?
    If so, your campus could benefit from joining the Technology Transfer
    Partner (TTP) program. See novell.com/ttp for more details.
    ------------------------------------------------------------------------

  4. #4
    Join Date
    Oct 2007
    Location
    Cambridge, United Kingdom
    Posts
    2,849

    Re: defaultAppPool is crashing

    On 26/07/2013 11:29, Simon Flood wrote:

    > Thanks for following up with your solution. I'll flag this thread to my
    > contacts at Novell.


    They suggest that you open an SR.

    HTH.
    --
    Simon
    Novell Knowledge Partner

    ------------------------------------------------------------------------
    Do you work with Novell technologies at a university, college or school?
    If so, your campus could benefit from joining the Technology Transfer
    Partner (TTP) program. See novell.com/ttp for more details.
    ------------------------------------------------------------------------

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