A really simple msi install of a tiny remote control client on local user
workstation

Between creating the bundle & getting ready to run it, program got updated,
so I needed to redo the bundle

Just replaced the msi with a new one.

Now I try to run it on a bunch of workstations & they give the the error

Error installing 460e71c3-1620-4a54-bc20-ebadbd756a50. This installation
package could not be opened. Verify that the package exists and that you can
access it, or contact the application vendor to verify that this is a valid
Windows Installer package.

(the ID on each workstation is obviously different)


On some machines zac cc & agent refresh works fine, bundle runs silently
fine

On others the same action stiil generates the error

If I do zac cc, refresh & then leave workstation in peace for few minutes it
will run OK

But to my mind it should behave identical on each & every machine (all be
fine, or ALL error out)

It can not be half half (it just does not make sense)

Or is there a different way needed to update the msi bundle (like change of
bundle ID)?

[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [================================================== =====] []
[]
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [Adapter Name: {CEE4916C-DCE7-42C5-B1EB-C6A6EC29698A}] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [Description : Broadcom NetLink (TM) Gigabit Ethernet] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [DHCP Server : 10.0.0.20] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [Gateway : 10.0.1.17] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [IP Address : 10.0.4.25] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ConnectMan] [] [================================================== =====] []
[]
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [(Thread=28) Connection Manager says that we are
connected to the network] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28)
GetFile(ContentMgr::Content::a687ace1caad4caa9b5b6 14cca277973,
UserContext{_LocalId=NT AUTHORITY\SYSTEM; _RemoteId=(GlobDownload)}) called]
[] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ZenCache] []
[contentmgr::content::a687ace1caad4caa9b5b614cca277 973(globdownload) doesn't
exist in memory key cache] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28) GetFile returning <not cached> in 0 ms] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [(Thread=28) Item Content State before distribution
is: HasUncachedContent] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [(Thread=28) IsVerify: True] [] []
[DEBUG] [07/31/2013 11:42:45.187] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [(Thread=28) Trying to display popup for item
5196fae30ee5a9273defe38c7808bded] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [Trying to get chaineditems from device session] []
[]
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] [SB]
[DistributionHandler] [] [There are no registered ShouldDistributeEvent
handlers] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] [SB]
[BundleManager] [] [AppItemContentFilter: filtering item content] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[BundleManager] [] [GetLocalStateRecord :: Current Session ID : 365265,
UserName : SB] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Evaluating platform reqs for action ] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [No sysreqs present for action ] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [GetDistributableContent for item
5196fae30ee5a9273defe38c7808bded returned d1a2c67ed6def4c058875496d1127018]
[] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[ContentManager] [] [ShouldIgnoreThrottle: content id
d1a2c67ed6def4c058875496d1127018 not present in the map] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[ContentManager] [] [(Thread=28) Verifying integrity of cache package
d1a2c67ed6def4c058875496d1127018] [] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28)
GetFile(ContentMgr::Content::d1a2c67ed6def4c058875 496d1127018,
UserContext{_LocalId=NT AUTHORITY\SYSTEM; _RemoteId=(GlobDownload)}) called]
[] []
[DEBUG] [07/31/2013 11:42:45.202] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Process ZenworksWindowsService acquired the access mutex for
file cache ] [] []
[DEBUG] [07/31/2013 11:42:45.218] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Released the access mutex for file cache] [] []
[DEBUG] [07/31/2013 11:42:45.218] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28) GetFile returning C:\Program
Files\Novell\ZENworks\cache\zmd\ZenCache\90a125fa-d738-461b-991d-3696edf975d9
in 4 ms] [] []
[DEBUG] [07/31/2013 11:42:45.299] [1408] [ZenworksWindowsService] [28] []
[ContentManager] [] [(Thread=28) Package d1a2c67ed6def4c058875496d1127018 is
already cached at C:\Program
Files\Novell\ZENworks\cache\zmd\ZenCache\90a125fa-d738-461b-991d-3696edf975d9]
[] []
[DEBUG] [07/31/2013 11:42:45.299] [1408] [ZenworksWindowsService] [28] []
[ContentManager] [] [DistributeMultipleContent: Distributed content package
(Id=d1a2c67ed6def4c058875496d1127018; Ver=1)] [] []
[DEBUG] [07/31/2013 11:42:45.299] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28) PutObject(ContentMgr::ContentList,
UserContext{_LocalId=NT AUTHORITY\SYSTEM; _RemoteId=(GlobDownload)}) called]
[] []
[DEBUG] [07/31/2013 11:42:45.299] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Calling synchronous put for ContentMgr::ContentList] [] []
[DEBUG] [07/31/2013 11:42:45.299] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Process ZenworksWindowsService acquired the access mutex for
object cache ] [] []
[DEBUG] [07/31/2013 11:42:45.299] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Released the access mutex for object cache] [] []
[DEBUG] [07/31/2013 11:42:45.309] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Type:
Novell.Zenworks.Zmd.Common.Collections.PrunableHas h`2(System.String,Novell.Zenworks.Content.ContentI nfo)]
[] []
[DEBUG] [07/31/2013 11:42:45.319] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Process ZenworksWindowsService acquired the access mutex for
object cache ] [] []
[DEBUG] [07/31/2013 11:42:45.319] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [Released the access mutex for object cache] [] []
[DEBUG] [07/31/2013 11:42:45.319] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28) PutObject returning C:\Program
Files\Novell\ZENworks\cache\zmd\ZenCache\3dc33f17-e111-49f3-94bf-50c7995c6891
in 19 ms] [] []
[DEBUG] [07/31/2013 11:42:45.319] [1408] [ZenworksWindowsService] [28] []
[DistributionHandler] [] [(Thread=28) Successfully completed distribution
action] [] []
[DEBUG] [07/31/2013 11:42:45.319] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Action handler Distribute Action finished processing
successfully.] [] []
[DEBUG] [07/31/2013 11:42:45.329] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Updating status for set
63c5e9bcc448905e2237c20594c10ba4] [] []
[DEBUG] [07/31/2013 11:42:45.329] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [GetResultSetRequest returning DO_NOTHING] [] []
[DEBUG] [07/31/2013 11:42:45.329] [1408] [ZenworksWindowsService] [28] [SB]
[Status Library] [] [SetStatus: srchSql= select successcount, failurecount
from zstatus where userguid =
'bb7a79b1b5b0b462ba8f150d923b544b~004d63c3c66ddd11 8515005056902bdf' and
objectguid = '5196fae30ee5a9273defe38c7808bded' and operationtype =
'Bundle.Distribution'] [] []
[DEBUG] [07/31/2013 11:42:45.329] [1408] [ZenworksWindowsService] [28] [SB]
[Status Library] [] [SetStatus: sql= insert into zstatus(timestamp,
userguid, objectguid, source, objecttype, operationtype, operationstatus,
successcount, failurecount, objectversion ) values (
635108641653297634,'bb7a79b1b5b0b462ba8f150d923b54 4b~004d63c3c66ddd118515005056902bdf','5196fae30ee5 a9273defe38c7808bded',1,'B','Bundle.Distribution', 'S',2,0,0)]
[] []
[DEBUG] [07/31/2013 11:42:45.349] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Processing Action set: Type: Install Item:
5196fae30ee5a9273defe38c7808bded of master item ABTutor Client(ID:
5196fae30ee5a9273defe38c7808bded)] [] []
[DEBUG] [07/31/2013 11:42:45.349] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [ IsChildBundle = False] [] []
[DEBUG] [07/31/2013 11:42:45.349] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Processing action: ] [] []
[DEBUG] [07/31/2013 11:42:45.349] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Processing Install MSI Action] [] []
[DEBUG] [07/31/2013 11:42:45.349] [1408] [ZenworksWindowsService] [28] [SB]
[MsiActionHandler] [] [Calling LaunchMsi in user context for SB] [] []
[DEBUG] [07/31/2013 11:42:45.349] [1408] [ZenworksWindowsService] [28] [SB]
[ZMD] [] [Object of type Novell.Zenworks.ActionManager.ActionProgress cannot
be serialized] [] []
[DEBUG] [07/31/2013 11:42:45.458] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Action handler Install MSI Action finished processing
with error: WindowsActions.MSI_ERR_1619.] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [GetResultSetRequest returning DO_NOTHING] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] [SB]
[Status Library] [] [SetStatus: srchSql= select successcount, failurecount
from zstatus where userguid =
'bb7a79b1b5b0b462ba8f150d923b544b~004d63c3c66ddd11 8515005056902bdf' and
objectguid = '5196fae30ee5a9273defe38c7808bded' and operationtype =
'Bundle.Install'] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] [SB]
[Status Library] [] [SetStatus: sql= insert into zstatus(timestamp,
userguid, objectguid, source, objecttype, operationtype, operationstatus,
successcount, failurecount, objectversion, messageid, messageparams ) values
(
635108641654745636,'bb7a79b1b5b0b462ba8f150d923b54 4b~004d63c3c66ddd118515005056902bdf','5196fae30ee5 a9273defe38c7808bded',1,'B','Bundle.Install','F',0 ,2,0,'WindowsActions.MSI_ERR_1619','90a125fa-d738-461b-991d-3696edf975d9')]
[] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [Action handler Verify Install finished processing with
error: WindowsActions.MSI_ERR_1619.] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] [SB]
[ActionManager] [] [GetResultSetRequest returning DO_NOTHING] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] []
[BundleManager] [] [After InstallApp] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] [SB]
[BundleManager] [] [Finished Process Action for Item: ABTutor Client Action:
LAUNCH Result: False] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] []
[BundleManager] [] [GetLocalStateRecord :: Current Session ID : 365265,
UserName : SB] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28)
GetFile(ContentMgr::Content::a687ace1caad4caa9b5b6 14cca277973,
UserContext{_LocalId=NT AUTHORITY\SYSTEM; _RemoteId=(GlobDownload)}) called]
[] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] []
[ZenCache] []
[contentmgr::content::a687ace1caad4caa9b5b614cca277 973(globdownload) doesn't
exist in memory key cache] [] []
[DEBUG] [07/31/2013 11:42:45.474] [1408] [ZenworksWindowsService] [28] []
[ZenCache] [] [(Thread 28) GetFile returning <not cached> in 0 ms] [] []
[DEBUG] [07/31/2013 11:42:45.521] [1408] [ZenworksWindowsService] [28] []
[BundleManager] [] [Error Processing Bundle Action for bundle: ABTutor
Client] [] []
[DEBUG] [07/31/2013 11:42:45.521] [1408] [ZenworksWindowsService] [28] []
[BundleManager] [] [Error is: Error installing
90a125fa-d738-461b-991d-3696edf975d9. This installation package could not
be opened. Verify that the package exists and that you can access it, or
contact the application vendor to verify that this is a valid Windows
Installer package.] [] []
[DEBUG] [07/31/2013 11:42:45.521] [1408] [ZenworksWindowsService] [28] [SB]
[BundleManager] [] [Inside exception ProcessSelfHealingLaunch ::Exception of
type 'Novell.Zenworks.AppModule.LaunchException' was thrown.] [] []
[DEBUG] [07/31/2013 11:42:45.521] [1408] [ZenworksWindowsService] [28] [SB]
[BundleManager] [] [The launch exception reason is ACTION_SET_FAILURE] [] []
[ERROR] [07/31/2013 11:42:45.521] [1408] [ZenworksWindowsService] [28] [SB]
[BundleManager] [WindowsActions.MSI_ERR_1619] [Error installing
90a125fa-d738-461b-991d-3696edf975d9. This installation package could not
be opened. Verify that the package exists and that you can access it, or
contact the application vendor to verify that this is a valid Windows
Installer package.] [] [5196fae30ee5a9273defe38c7808bded]
[DEBUG] [07/31/2013 11:42:45.521] [1408] [ZenworksWindowsService] [28] [SB]
[CommonUI] [] [Called the common method.] [] []
[DEBUG] [07/31/2013 11:42:49.955] [1408] [ZenworksWindowsService] [28] [SB]
[ZMD] [] [User daemon call
Novell.Zenworks.CommonUI.CommonUIManager.ShowMessa geBox(Error installing
90a125fa-d738-461b-991d-3696edf975d9. This installation package could not
be opened. Verify that the package exists and that you can access it, or
contact the application vendor to verify that this is a valid Windows
Installer package., Failed to launch, MBT_OK, MBI_ERROR, 30, True) to
session 365265 succeeded after 4.436 seconds] [] []