We are using Novell Client 2 SP2 for Windows 7 (IR4). When sending broadcast messages from the client (by right-clicking the Novell icon > Utilities > Send Message), we are not able to see all of our users.

The list that populates has almost all users, but there are at least 2 who do not show up on the list. They are logged into their PC and authenticated with Novell. This is turning into a big issue as some users are missing important broadcast messages advising of server outages or requesting to close a program.

I have tried removing and reinstalling the client, on the problem machines, and in the options on each client they are set to receive broadcast messages. I'm not really sure what to try next.

Thanks in advance for your help