I have several client systems that when the end user attempts to print a document with more then One copies selected to print the printer only send a single copy. I have had her test this on Word and Excel (2010) with the same results. Yet it seems if they print from the local computer (in this case the desktop) the printer send the requested number of copies.

Has anyone seen this issue and know what I need to change to get this working.

iPrint client: 5.90
Windows 7 Pro
Office 2010
Ricoh Aficio SP 5100n