Hi,

We have the following problem:
After we successfully encrypted a testmachine we get following "error" every 10Minutes in the ZENworks-FDE-Agentstatus.
Upload missed, %ID%

The funny thing is... when i take a look at Zenworks. So, the client thinks he cant upload the files but actually he does.
Is there any known Issue for that, or does someone have the same problem?

We are currently running ZCM 11.2.4.0. With ZCM 11.2.3 we had almost the same Problem.
The Client said upload missed and actually the ERI Upload really missed. We couldnt see any ERI files in Zenworks and hoped that with ZCM 11.2.4 the problem will be solved.
I also checked the FDE.log but i cant see any errors which would cause this.
The only thing which i think is strange is that every 10minutes ( when he trys to upload the ERI ) i get following message in the logfile:
TDERI: ************* TDERI Logfile Initialization
TDERI: FDE Product Version: 9.6.4.4
TDERI: ************* TDERI Logfile Initialization
TDERI: FDE Product Version: 9.6.4.4

I would really appreciate a little help here!

Thanks in Advance!