We are requesting escalation on SR#10869872751. Appears we have some GW database issues that are not clearing up
with the work performed over the past 24+ hours. This is the production GW system, and some users are being affected
by this outage. Please escalate to next level support and contact Jordan and Kris in the ticket with status and next steps.
Kris is the GW Admin and has been working with Novell Tech Support Services. Thanks.