I have been installing the inventory only agent on my servers and have discovered that the inventory reports SQL 2008 R2 unknown version for my SQL 2012 servers.

And the readme for the latest December PRU doesn't even list SQL 2012 which was released over a year ago.

Also noticing that VMWare Tools and CommVault backup aren't inventoried either, which I don't consider minor obscure vendors.

Since so many programs aren't inventoried it is already a real PITA to to have to do the local product creation process without having to do it for some of these major mainstream applications.

What is the process needed to get current major programs and vendors software recognized in the next PRU?