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Thread: Novell Service Desk 7.0.2, Configure Google Social

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  1. #1
    Join Date
    Feb 2008
    Location
    Barcelona
    Posts
    42

    Novell Service Desk 7.0.2, Configure Google Social

    Hello

    I Want to configure my clients to enter directly with the google account.

    On the configuration -> configuration -> sso

    sso configure -> disables (i understand its not needed because i want social)
    social -> google -> enable

    I Have configured the LDAP on configuration -> configuration LDAP. I Have a group for the clients, but i am entering the clients manually on the Service Desk.

    I Create and account on User -> User -> Clients . Name is vgalino@gmail.com .

    On Configuration -> Configuration -> Priveleges -> on LDAP / AD i have enabled "Include Client and Mixed mode" (now i don t have any clientes on the ad group, but its possible on a future i works with this). Mixed mode is enabled


    I Have the button on google authentication, but i can not enter with the account of google...Nothing happens.

    Question is. its correctly configured the Google autentication ?. or i need to do something more.


    Thanks in advance
    Regards
    Victor
    Regards
    Victor Galino Lopez, Promo-Soft, S.L.

  2. #2
    Join Date
    Feb 2008
    Location
    Barcelona
    Posts
    42

    Re: Novell Service Desk 7.0.2, Configure Google Social

    Hello.

    I Solved the problem.


    Connect with the client user to the service Desk. I Go to the client portal. Go to profile, and i changue the password . The password is now the same i have on google gmail.

    Close, and enter with the google authentication button on the novell service desk, and they works

    Regards
    Victor
    Regards
    Victor Galino Lopez, Promo-Soft, S.L.

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