I successfully updated 16 of our 17 servers from 11.2.3a to 11.2.4 today. I cannot get the last one to update though. It just stays at "Update Assigned". I've done "zac ref", refreshed from ZCC, rebooted multiple times, did a manual assignment with zman sui, etc. I have the logs set to DEBUG level, but don't really see anything that stands out in the zmd-messages.log. I also do not see anything in loader-messages.log and of course nothing has updated in the system-update directory.

After a refresh, these are the only entries in zmd-messages that contain "systemupdate" (as mentioned in another thread):
[Debug] [01/20/2014 20:46:30.375] [] [3171] [ZenworksAgent] [153] [OsgiFramework] [com.novell.zenworks.agent.systemupdate - Last Modified: 1,360,127,669,000, Cached last modified: 1,360,127,669,000, UpdateRequired: false] [] []
[Debug] [01/20/2014 20:46:30.375] [] [3171] [ZenworksAgent] [153] [OsgiFramework] [com.novell.zenworks.agent.systemupdate is up to date.] [] []
[Debug] [01/20/2014 20:46:30.390] [] [3171] [ZenworksAgent] [153] [OsgiFramework] [com.novell.zenworks.agent.systemupdate.system-update-utilities - Last Modified: 1,360,127,669,000, Cached last modified: 1,360,127,669,000, UpdateRequired: false] [] []
[Debug] [01/20/2014 20:46:30.390] [] [3171] [ZenworksAgent] [153] [OsgiFramework] [com.novell.zenworks.agent.systemupdate.system-update-utilities is up to date.] [] []

If I grep for "system-update" in zmd-messages:
[Debug] [01/20/2014 20:46:30.223] [] [3171] [ZenworksAgent] [153] [AssignmentManager] [Schedule name = system-update-schedule, id = 83f39977-8dfb-4823-b25d-1f40137e7e02] [] []
[Debug] [01/20/2014 20:46:30.390] [] [3171] [ZenworksAgent] [153] [OsgiFramework] [com.novell.zenworks.agent.systemupdate.system-update-utilities - Last Modified: 1,360,127,669,000, Cached last modified: 1,360,127,669,000, UpdateRequired: false] [] []
[Debug] [01/20/2014 20:46:30.390] [] [3171] [ZenworksAgent] [153] [OsgiFramework] [com.novell.zenworks.agent.systemupdate.system-update-utilities is up to date.] [] []
[Debug] [01/20/2014 20:46:30.416] [] [3171] [ZenworksAgent] [153] [LinuxPackageServiceImpl] [Querying install state for: novell-zenworks-xplat-system-update-11.2.3\] [] []
[Debug] [01/20/2014 20:46:30.417] [] [3171] [ZenworksAgent] [153] [LinuxPackageServiceImpl] [Package: novell-zenworks-xplat-system-update-11.2.3\ is installed: false] [] []

If I grep for "11.2.4":
[Debug] [01/20/2014 20:46:23.559] [] [3171] [ZenworksAgent] [153] [AssignmentManager] [Assigned Object: /System/System Update Ex/5011020400fc50000000002013102513, Assigned To: /Devices/Servers/hpes-zcm] [] []
[Debug] [01/20/2014 20:46:23.559] [] [3171] [ZenworksAgent] [153] [AssignmentManager] [Assigned Item info - Type: SystemUpdateEx, Subtype: null, Version: 689, Guid: 5011020400fc50000000002013102513, HasChain: false, ContentInfoVersion: 6,824] [] []
[Debug] [01/20/2014 20:46:23.684] [] [3171] [ZenworksAgent] [153] [ContentManager] [Content metadata for item (Id=5011020400fc50000000002013102513; Ver=6824; Alias=null; Item Ver=689) has not been previously cached] [] []
[Debug] [01/20/2014 20:46:23.955] [] [3171] [ZenworksAgent] [153] [ContentManager] [Content Service returned info for item Item info for 5011020400fc50000000002013102513
Content Package: ver=17; id=4f11f25428ce52028ea8d7adcdcba3ed
[Debug] [01/20/2014 20:46:24.045] [] [3171] [ZenworksAgent] [153] [ContentManager] [Content metadata for package (Id=4f11f25428ce52028ea8d7adcdcba3ed; Ver=17; Alias=null; Item Ver=0) is already cached] [] []

"hpes-zcm" is the server that is not updating. This last bit seems to indicate it is assigned (that's the correct GUID for 11.2.4), so I am not sure why the process isn't kicking off on this server.

loader-messages did not update anything after the last refresh.

Anything else I can try? All but our central office primary server were installed as VMware appliances using the exact same settings and all 16 of those have been updated at the same time since the original installs. So, there is nothing particularly special about this server.

Thanks,
Jason