Running ZCM 11.2.3a. I have users at another office across our wan
link and I have one user that logs in from home over a vpn. Remote
control is too slow - unusable at times. Usually the problem is
waiting for the screen to refresh. However, if I open a
session with them, everything works great and I can do what I need to
do. So why would work great and ZCM remote control not work?
Any suggestions for troubleshooting/fixing this problem?