I have my Remote area set up and each night a DB copy procedure runs

I'm running GW 2102 SP2 on Windows server 2008 r2

When I open the backup all the folders are empty
The folder structure is in place

BUT the Trash folder does have items

This happens for all users

There are hundreads of thousands of files in the offiles folder and
everythign seems up to date including the ofmsg and user db files