I have a single user that is experiencing problems with trying to use Filr. I can seemingly log in as any user in my organization and have access to both the My Files and Net Folders repositories, but when I try as this single user I'm having trouble.

At first neither My Files or Net Folders would work for this user, but then I logged into my Admin Console, selected the user and chose Enable Personal Storage, and that managed to provide their My Files content. The user is happy with just that but I'm not because Net Folders still do not populate for this user. What can I do or check to find out why this isn't working for this individual and make it start to work. Thanks!