Hi Everyone,

I'm running a net-new ZCM 11.3 install and am having trouble with FDE.

I have a simple FDE policy, configured without PBE enabled, associated to a single Win7 workstation. Current Novell Client and ZENworks Adaptive Agent are installed and all current Windows Updates have been applied.

The drives will not encrypt though. When the policy is applied to the workstation it goes through all the motions and appears to be successful. FDE on the client though usually gets stuck at "Policy Being Applied" (even after the reboot forced by the policy) although will sometimes fall back to "No Policy Enforced" if I let it sit long enough.

I've tried this with multiple workstations (though all built from the same image... this image encrypts fine on our old 11.2.4 ZCM), multiple versions of the policy, and even completely different policies.

In each case, the following errors and warnings get logged on the client each time the policy is applied. I don't see any reference to these errors in the documentation...

Has anyone seen this?

Thanks,

Ian

Error:
Full Message:
Could not find a Handler associated with the following type: Full Disk Encryption Policy.
Additional Information:
None
Severity: Error
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.HandlerNotFound
Probable Cause URL: None
Log ID: 2bf5842476f04b842475dcc454a6ce25
Related Objects: None

Error:
Full Message:
Could not find a Handler associated with the following type: Full Disk Encryption Policy.
Additional Information:
None
Severity: Error
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.HandlerNotFound
Probable Cause URL: None
Log ID: 6cc2b17e5a1776386db7ac9580fa8b89
Related Objects: None

Warning:
Full Message:
The action Full Disk Encryption Policy (ID:Full Disk Encryption Policy) failed due to the reason : Could not find a Handler associated with the following type: Full Disk Encryption Policy., however the action is set to continue on failure.
Additional Information:
None
Severity: Warning
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.ActionContinueOnFailure
Probable Cause URL: None
Log ID: 0fed43d717b6ad0d50f0e85b516a8308
Related Objects: None

Warning:
Full Message:
The handler [NULL] was not found.
Additional Information:
None
Severity: Warning
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.ExeHandlerNotFound
Probable Cause URL: None
Log ID: 0eb0a5dc9637602f4367fa5c8fa7aabf
Related Objects: /Policies/Win7/Staff Encryption (No PBE)

Warning:
Full Message:
Could not find a Handler associated with the following type: Full Disk Encryption Policy.
Additional Information:
None
Severity: Warning
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.HandlerNotFound
Probable Cause URL: None
Log ID: a87d1a6e792b3fd8d298f891edf84083
Related Objects: /Policies/Win7/Staff Encryption (No PBE)

Warning:
Full Message:
The action Full Disk Encryption Policy (ID:Full Disk Encryption Policy) failed due to the reason : Could not find a Handler associated with the following type: Full Disk Encryption Policy., however the action is set to continue on failure.
Additional Information:
None
Severity: Warning
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.ActionContinueOnFailure
Probable Cause URL: None
Log ID: de434906afb9fdb4b33dc65ffb6aabdb
Related Objects: None

Warning:
Full Message:
Could not find a Handler associated with the following type: Full Disk Encryption Policy.
Additional Information:
None
Severity: Warning
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.HandlerNotFound
Probable Cause URL: None
Log ID: be711a0108c144bee714d6576872657d
Related Objects: None

Warning:
Full Message:
The handler [NULL] was not found.
Additional Information:
None
Severity: Warning
Date: April 8, 2014 10:22:47 AM
Acknowledged Date: None
Source: /Devices/Workstations/tor-ianp
Message ID: ActionMan.ExeHandlerNotFound
Probable Cause URL: None
Log ID: 4b8a73ef1677139ac9208ead88941767
Related Objects: None