Very strange occurrence of users' permanently losing their self-created icons, shortcuts, etc. from the Desktop seemingly after a Remote Management session (or perhaps coincidence). I don't mean ZCM-pushed icons but their own instead. I don't mean temporarily disappear, they're gone after a reboot!

It's almost as if they somehow were strangely tied to their My Themes background, and when Remote Management interrupted/dropped their wallpaper, it took their icons with it?? The icons are also gone from the Windows Explorer path for their profiles' Desktop.

Anyone seen anything like this?