We have some HP Mini 5102 netbooks that we have been trying to upgrade to Windows 7 32-bit. The problem we are having is that we can't get the ZCM 11.2 agent to install correctly. I have tried the agent that we have used for the other computers on the network as well as creating a new deployment and neither worked. When you run the package the the pre-agent starts and the file structure is created on the hard drive but when you click on the icon in the system tray to see the status nothing happens. Double-clicking on the icon brings up the properties but the items seem like they are populated with the value names (Device_IP, Device_Name, etc). The netbooks were previously running Windows XP and I was able to install the ZCM agent on them without any problems. Anyone have any thoughts?