I have one user on Windows 7 Pro x64 that will have his GroupWise crash out about once a day. He says sometimes he will be working in other programs and a popup will come up that GroupWise has stopped responding and to close program.

The event log shows:

Faulting application name: grpwise.exe, version:, time stamp: 0x5334b3ec
Faulting module name: gwenv1.dll, version:, time stamp: 0x5334b1f9
Exception code: 0xc0000005
Fault offset: 0x00450dfb
Faulting process id: 0x2308
Faulting application start time: 0x01cfc22505c31a56
Faulting application path: C:\Program Files (x86)\Novell\GroupWise\grpwise.exe
Faulting module path: C:\Program Files (x86)\Novell\GroupWise\gwenv1.dll
Report Id: f3b0976c-2e26-11e4-8725-f8b156b229f2

Any ideas why?