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Thread: Initialization failure for two users

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    Initialization failure for two users

    Recently performed an upgrade from GW 8 to GW 2014 and GW datasynchronizer to GW Mobility Service 2.0. Currently using Groupwise authentication for GW 2014 sync'd with eDir via LDAP. I have two users in GW Mobility where the initial sync of the user fails. One user fails because it sees the user name as 'teacher_template' and yet I can't find any field populated with that value in eDir. The other user shows 'none' in the user name field. The user name field is not editable in either case, so I can't manually change it.

    In GW, the user links to eDir are correct and functional.

    Any assistance is greatly appreciated.
    Last edited by dlietz; 08-Sep-2014 at 09:21 PM.

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